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Whoops Time Out message appears after purchase

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19 Jul 2010, 6:52 PM
#1
optimaljay avatar

optimaljay

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Whoops Time Out message appears after purchase

Please help, I am not a programmer

ZC vers. 1.3.9c
updated from vers. 1.3.8a
problem started after upgrade
using Firefox or IE

I have hit on the following problem:

  1. Clicked to order product

  2. It was thinking

  3. Directed to: mydomain/zencart/index.php?main_page=time_out&zenid=c6ba40d709b264cd25d7608f45294afa

which said:
Whoops! Your session has expired.

	If you were placing an order, please login and your shopping cart will be restored. You may then go back to the checkout and complete your final purchases.

	If you had completed an order and wish to review it, or had a download and wish to retrieve it, please go to your My Account page to view your order. 
  1. I logged back in

  2. Directed to the Store Home:
    mydomain/zencart/index.php?main_page=index&zenid=15e5701bb64c50a240f3a8578abc68ed

  3. The order was actually taken, as I received an email and the admin was also notified, but as the buyer, I didn't know that my purchase was confirmed until I checked my emails

What is the easiest way to eliminate the "Whoops Your Session Has Expired" page and get back to the confirmation page.

Thanks for your earliest response.

23 Jul 2010, 5:05 AM
#2
arora_girl avatar

arora_girl

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Re: Whoops Time Out message appears after purchase

i am also facing the same problem. reply soon.:mellow:

14 Sep 2010, 5:45 PM
#3
fewusa avatar

fewusa

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Re: Whoops Time Out message appears after purchase

Whoops! Your session has expired.
Zencart 1.3.8a
PHP Version: 5.2.8 (Zend: 2.2.0)
Internet Explorer 8 version 8.0.6001.18943

I get the "Whoops! Your session has expired." before the purchase
Internet Explorer 8 version 8.0.6001.18943
Internet Options: Privacy High

when you try to change:
shipping method change or
Coupon refresh

I do not have this problem if Internet Options: is set on "Medium High"

I hope someone can help resolve the non-working "High" setting.

25 Oct 2010, 2:58 PM
#4
twowayradio avatar

twowayradio

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Re: Whoops Time Out message appears after purchase

fewusa:

Whoops! Your session has expired.
Zencart 1.3.8a
PHP Version: 5.2.8 (Zend: 2.2.0)
Internet Explorer 8 version 8.0.6001.18943

I get the "Whoops! Your session has expired." before the purchase
Internet Explorer 8 version 8.0.6001.18943
Internet Options: Privacy High

when you try to change:
shipping method change or
Coupon refresh

I do not have this problem if Internet Options: is set on "Medium High"

I hope someone can help resolve the non-working "High" setting.

Hi Fewusa,

I have a similar problem, did you manage to resolve this?