(7) socket error: 111 -- GoDaddy hosting

i get this message and all my customers cant checkout

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7) socket error: 111

I have also just started getting this error.

I have two sites both at 1.3.8a, I'm just getting ready to do the upgrade when a customer just made me aware of this same issue. Not both my sites are affected. I verified all PayPal settings everything seems fine. I'm going to start looking for possible site compromise, hopefully someone gets this solved and shares.

Are you using GoDaddy as a host ?

If so, have you done this ?:

http://www.zen-cart.com/forum/showpost.php?p=612520&postcount=25

ok i did a test and that worked but i dont understand why. i have been using the same settings since september 09 and everything worked.

Could be GoDaddy didn't get around to screwing up your server until now.

This was the root cause for me! Thanks all.

The fix:

1. IF YOU ARE USING GODADDY HOSTING, go to Admin->Configuration->My Store->CURL Proxy Status, and turn it off.

That should be enough.

big thanks to stevesh for the help.

isnt lansing close to parma michigan. thats where my kids grew up

hootienchyna:

ok i did a test and that worked but i dont understand why. i have been using the same settings since september 09 and everything worked.

You can thank GoDaddy for their horrible server management.

hey Dr. Byte can you assist me with this issue please. My site www.fragrantgifts.com was running fine and today a customer tried to place an order and pay using the paypal express button and received this error. "An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7) socket error: 111" I then logged in and tried to place an order and got the same result. Any ideas?
thank you.

GoDaddy is messing with their server network again.

You need to go to:
Admin->Configuration->My Store->CURL Proxy Status ... change to False.

Whenever a customer tries to place an order the shop cannot finalize their order and kicks them out from the process. Whenever this happens I get an alert (rather a few alerts) sent to my email with this message:

• (7) socket error: 111

What's the problem? :blink:

Solved!
http://www.zen-cart.com/forum/showthread.php?t=159943

DrByte:

GoDaddy is messing with their server network again.

You need to go to:
Admin->Configuration->My Store->CURL Proxy Status ... change to False.

We also had this problem and made the change you suggested. Thank you. :clap:

Thanks mikenix!!

Made the change from #7 and now the store is back to operational again. The Zen Cart community is fantastic!!

stevesh:

Are you using GoDaddy as a host ?

If so, have you done this ?:

http://www.zen-cart.com/forum/showpost.php?p=612520&postcount=25

This did the trick for me and my socket error 111 woes with my GoDaddy hosting.

Many thanks.

Could someone assist as a clients shop has started to get this error?

It is not with Go Daddy, and the curl proxy is already set to false.

Working fine for months then 2 days ago started.

paulcreedy:

Could someone assist as a clients shop has started to get this error?

It is not with Go Daddy, and the curl proxy is already set to false.

Working fine for months then 2 days ago started.

Then you need to log a ticket with your hosting company to fix the CURL problem or resolv.cnf problem they have on their server.