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Orders not showing up in Admin Panel

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23 Jul 2010, 8:35 PM

digitalguard

Zen Follower

Join Date:: Nov 2007
Posts:: 121
Plugin Contributions:: 0

Orders not showing up in Admin Panel

Hello,

I need some help, not sure why but all of a sudden, SOME of my orders are now showing up in the admin panel, and some are coming through....

Can anyone tell me why this might be or where to check.

My orders after 7/11/2010 stop showing up in the admin

Thanks
DigitalGuard

23 Jul 2010, 8:58 PM

digitalguard

Zen Follower

Join Date:: Nov 2007
Posts:: 121
Plugin Contributions:: 0

Re: Orders not showing up in Admin Panel

Also i just noticed someone created an admin account under the admin and they had chnaged the split cc email address.

I changed everything back, blocked it and just wondering what could have they done to stop the order from coming through?

24 Jul 2010, 2:32 AM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Orders not showing up in Admin Panel

"Someone" who created an admin is called a hacker ... :eek:

You need to review your site and database for additional hacked files and data ...
List of Security Patches and Updates:
http://www.zen-cart.com/forum/showthread.php?t=131115

Known Bug Fixes:
http://www.zen-cart.com/forum/showthread.php?t=82619

See the Recovering From Hacks document for guidance and tips on expediting that process to make it as quick as possible ...

NOTE: upgrading to v1.3.9d is a good idea as it includes all of these and more ... the link on our Home page will give you the latest download of Zen Cart and when you unzip it on your computer you can read the /docs on upgrading a site ...