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Not Getting Credit Card Information Emails since changing servers

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26 Jul 2010, 5:50 PM

getfancy

New Zenner

Join Date:: Jul 2010
Posts:: 2
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Not Getting Credit Card Information Emails since changing servers

We recently changed servers but now we are not getting any of the emails with our customers credit card information, nor is it showing up in our admin area. Could you please let me know what the problem is.

26 Jul 2010, 9:25 PM

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Not Getting Credit Card Information Emails since changing servers

Make sure that the email box/account is setup on the new server

29 Jul 2010, 7:15 PM

getfancy

New Zenner

Join Date:: Jul 2010
Posts:: 2
Plugin Contributions:: 0

Re: Not Getting Credit Card Information Emails since changing servers

We did that, we have the mail going to our gmail account which is not tied into our server at all, and should not have affected this problem. Really need help!!!!

30 Jul 2010, 1:10 AM

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Not Getting Credit Card Information Emails since changing servers

What version of ZenCart are you using currently?