Payapl orders not showing in admin and customers account

27 Jul 2010, 3:20 AM

#1

New Zenner

Join Date:: Jul 2010
Posts:: 11
Plugin Contributions:: 0

Payapl orders not showing in admin and customers account

hi, i use zencart 1.3.9d, and i just installed paypal ipn module, everything works perfect till a customer pays me, i money goes to my account, but no orders are shown in admin panel nor in customers account

i dont use the pdt token, because when i do, after paying a customer does not go back to my website, so removed the token from the module, now they pay, and they go back, but nor order number is shown, i tried everything that i could find online, including the troubleshooting step by step that is posted on wikipedia

i read that this may be because of using godaddy hosting, but i dont

27 Jul 2010, 4:22 AM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Payapl orders not showing in admin and customers account

Use Express Checkout instead of the IPN module. The fees are the same, the setup takes 3 minutes, and you won't have the headaches of the old IPN module. http://www.zen-cart.com/getpaypal

Or you can spend several hours figuring out why PayPal's servers can't talk to your server, and maybe even have to fix firewall issues at your hosting company. http://www.zen-cart.com/wiki/index.php/PayPal

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

27 Jul 2010, 5:27 PM

#3

haykgrigory

New Zenner

Join Date:: Jul 2010
Posts:: 11
Plugin Contributions:: 0

Re: Payapl orders not showing in admin and customers account

i did that, and now at step 3 when i click confirm i get this

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7) Failed to connect to api-3t.paypal.com IP number 1: Permission denied

whats wrong?

27 Jul 2010, 7:52 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Payapl orders not showing in admin and customers account

haykgrigory:

(7) Failed to connect to api-3t.paypal.com IP number 1: Permission denied

whats wrong?
That's a problem being reported by your server when it attempts to use CURL to talk to PayPal, and is controlled by your hosting company.
You'll need to work with them to resolve it.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

28 Jul 2010, 2:59 AM

#5

haykgrigory

New Zenner

Join Date:: Jul 2010
Posts:: 11
Plugin Contributions:: 0

Re: Payapl orders not showing in admin and customers account

thanks man, i really appreciate it, changed my hosting to godaddy and changed the configuration in my store and there you go, it works like a dream

28 Jul 2010, 3:06 AM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Payapl orders not showing in admin and customers account

haykgrigory:

changed my hosting to godaddy
Oh ... sorry about your bad luck !

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.