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Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

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27 Jul 2010, 3:53 AM
#1
rlexyd avatar

rlexyd

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Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

Hi all,

Is the (Email Address Exporter) Mod Compatible with Zen-Cart 1.3.9d?

I have just installed it but I am getting an error when I click on the link from the admin tools dropdown.

Thank you for your help.

Best Regards,

Please choose the desired recipient list:

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'as s left join zen_customers as c on c.customers_id = s.customers_id' at line 1
in:
[select c.customers_firstname, c.customers_lastname, s.email_address as customers_email_address from as s left join zen_customers as c on c.customers_id = s.customers_id ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

27 Jul 2010, 4:25 AM
#2
drbyte avatar

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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

rlexyd:

Is the (Email Address Exporter) Mod Compatible with Zen-Cart 1.3.9d?Yes.
rlexyd:

I have just installed it but I am getting an error when I click on the link from the admin tools dropdown.
That's because something you've done has altered the queries in the query_builder table, and broken the extraction SQL. Likely a result of incorrectly removing an addon like newsletter-subscribe.

27 Jul 2010, 4:36 AM
#3
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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

Hi DrByte,

Thank you for your reply.

I just clicked on admin/tools/send email and it gave me the same error!

How can I narrow down the problem?

I just created a new website and I imported my upgraded database from the older website.
Everything else seems to be working fine so far!

Any advice would be greatly appreciated.

Best Regards,

27 Jul 2010, 5:01 AM
#4
drbyte avatar

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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

As I said, you have bad entries in your query_builder table.
You'll need to fix those.
I guess you could wipe them all out and restore them from a backup from somewhere else, if you don't care about anything that's in there.

27 Jul 2010, 6:27 AM
#5
rlexyd avatar

rlexyd

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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

Ok,

I have just dropped the zen_query_builder from the database and it now works fine :)
It doesn't seem to be a need for me to get a restore/backup from somewhere else.

What is the use of the Query_Builder anyway?

Thank you DrByte.

Cheers,

27 Jul 2010, 7:51 AM
#6
drbyte avatar

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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

You need the query_builder table because it stores the extraction rules for group emailing ... which is the same rules used by the email address exporter.

27 Jul 2010, 7:59 AM
#7
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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

Thank you again DrByte,

Yes, I just realised that I cannot export any email addresses that are on my account.
How can I fix this?

I used an older backed up copy of the database query_builder and it still comes up with the same error.

I tried the older website and it works fine there?
How can I get it to work fine on the newer website?

Best Regards,

27 Jul 2010, 8:12 AM
#8
drbyte avatar

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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

Use the original contents of that table from a clean install of Zen Cart.

27 Jul 2010, 8:21 AM
#9
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Re: Is the (Email Address Exporter) Mod Compatible with 1.3.9d?

Another Wonderful Solution :)

I did as you said and it works beautifully now, It has kept all the customer email addresses and their settings.

Thank you once again DrByte.

Cheers,