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Google Checkout - oops, we were unable to process

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27 Jul 2010, 2:45 PM
#1
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buxton1

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Google Checkout - oops, we were unable to process

Hi Guys,

Really stuck here,

any ideas why when I add a product to the cart (there is a product in the toys section) then when you add to cart and click to use google checkout (fast checkout through google) it comes up with a google error page.

It's like it isnt passing the items through to google.

any ideas?

thank you very much in advance!

27 Jul 2010, 3:05 PM
#2
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Re: Google Checkout - oops, we were unable to process

Sorry, the domain is:
http://www.bjcollectables.com/

27 Jul 2010, 4:34 PM
#3
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Re: Google Checkout - oops, we were unable to process

Since that error is coming fromj Google, you'll probably have to ask them. Do you have access to error logs for your Google Checkout account ?

27 Jul 2010, 4:47 PM
#4
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Re: Google Checkout - oops, we were unable to process

i'll see if I can get them.
Is it true that you need an SSL for the one click Google checkout?

I read on the google checkout website, that this wasn't the case?

Thanks

27 Jul 2010, 5:26 PM
#5
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Re: Google Checkout - oops, we were unable to process

I haven't used Google Checkout (yet), but I'm sure they require SSL.

27 Jul 2010, 5:55 PM
#6
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Re: Google Checkout - oops, we were unable to process

so in short the only way im going to get this working is by getting an SSL? thanks for your advice

27 Jul 2010, 5:57 PM
#7
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Re: Google Checkout - oops, we were unable to process

i have just tried the transaction in sandbox mode and it still didnt work. could there be something else wrong?

thanks

27 Jul 2010, 6:52 PM
#8
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Re: Google Checkout - oops, we were unable to process

From Google's SSL page:

**You do need an SSL certificate, however, if you're integrating your order management system. **(That would be Zencart.)

If you're using HTTPS in the sandbox environment, you must also have a valid SSL certificate.

You seem to be going to a lot of trouble to avoid spending a few bucks on an SSL certificate.

28 Jul 2010, 11:10 AM
#9
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Re: Google Checkout - oops, we were unable to process

hi, i'm helping out a client.
He says that he has other shopping carts with Google installed that don't have an SSL.

I was trying the sandbox environment using just http.

could it be anything else?

thanks

28 Jul 2010, 11:22 AM
#11
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Re: Google Checkout - oops, we were unable to process

Clicking on the Google Checkout button on that site (or the regular checkout button) does, in fact, display a https page.