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zc_install not starting, only getting blank screen

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1 Aug 2010, 7:24 PM
#1
perryandrews avatar

perryandrews

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zc_install not starting, only getting blank screen

same problem here..

have tried to install a couple of times now..

uploaded all Zen Cart files via FTP to my server..

first time, i followed the install directions, which clearly say to change filenames and permissions on some files and folders..

then navigated to my install directory (index.php) and all i get is a blank white screen..

i then found this thread, saw that filenames and permissions do NOT need to be changed? so i tried a fresh install..

same result.. blank white screen..

any help is appreciated!

1 Aug 2010, 7:41 PM
#2
drbyte avatar

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Re: zc_install not starting, only getting blank screen

Which version of PHP?
Which version of Zen Cart?
What operating system is your server running?

(These are all questions shown in the "Posting Tips" section of the page where you initially typed your post. Click Reply below to see them again.)

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2 Aug 2010, 5:57 PM
#3
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Re: zc_install not starting, only getting blank screen

thanks,

sorry for not including those details..

i believe im using the most recent Zen Cart, 1.3.9e.

i may have been using an older PHP version, because the install was successful after I added "AddType x-mapp-php5 .php .php4" to an .htaccess file..

however now i am trying to migrate an OSCommerce site, and thought i was almost successful until i ran into the following error:

1054 Unknown column 'p.products_type' in 'field list'
in:
[select p.products_id, p.products_type, p.master_categories_id, p.manufacturers_id, p.products_price, p.products_tax_class_id, pd.products_description, IF(s.status = 1, s.specials_new_products_price, NULL) as specials_new_products_price, IF(s.status =1, s.specials_new_products_price, p.products_price) as final_price, p.products_sort_order, p.product_is_call, p.product_is_always_free_shipping, p.products_qty_box_status from products_description pd, products p left join manufacturers m on p.manufacturers_id = m.manufacturers_id, products_to_categories p2c left join specials s on p2c.products_id = s.products_id where p.products_status = 1 and p.products_id = p2c.products_id and pd.products_id = p2c.products_id and pd.language_id = '1' and p2c.categories_id = '0']

i have searched my databases and files for "p.products_type" and "field list" and have been unable to locate those terms anywhere?

again, sorry for the newb problems, thanks for the help..

2 Aug 2010, 6:05 PM
#4
drbyte avatar

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Re: zc_install not starting, only getting blank screen

An osCommerce database can't just be imported directly. There are many table changes.
I think there's an addon that can be used to help you in the data conversion process.

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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2 Aug 2010, 6:08 PM
#5
perryandrews avatar

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Re: zc_install not starting, only getting blank screen

I used this page as a guideline: https://www.zen-cart.com/tutorials/index.php?article=10

I used WinMerge to compare and change some things, but obviously i've missed something, trying to figure out what..

2 Aug 2010, 7:46 PM
#6
drbyte avatar

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Re: zc_install not starting, only getting blank screen

You're missing database table fields. You'll have to update your oscommerce tables to add the missing fields and correct any changed field types, before you can import the data and have it work in Zen Cart.
Or you can use one of the addon import tools.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.