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No right hand side infobox in my admin

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2 Aug 2010, 8:11 AM
#1
travellers avatar

travellers

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No right hand side infobox in my admin

I've broken something somewhere - in the Admin panel under the Payments module I don't have anything over on the right hand side of the page where I should be configuring each payment method. I tried each previously-configured payment method in turn, and each refreshes the URL in the address bar to include it (for example, http://DomainName/AdminAreaName/modules.php?set=payment&module=cod), but the whole right hand column is missing :wacko:

2 Aug 2010, 8:27 AM
#2
drbyte avatar

drbyte

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Re: No right hand side infobox in my admin

That means you've got a problem happening with one or more of your payment modules. It could be a missing language file, or a syntax error inside the language or module file. Inside your /includes/languages/english/modules/ folder it expects to find matching files for all the *.php filenames found in your /includes/modules/payment/ folder.

Your symptoms usually occur when you upload only one of the pair of files for a module, or when you rename a file like "cod.php" to "cod_old.php" and thus you're telling the system to look for a "cod-old.php file in the language folder ... which isn't what you intended at all. Instead, the proper way to rename a file is to replace the ".php" with something like ".old" or ".bak".

If that doesn't help you figure out what you've done wrong, you can use the Debug Logging utility to find the offending file: https://www.zen-cart.com/tutorials/index.php?article=82 This is included in v1.3.9 by default. If you're using something older than v1.3.9, you should really be planning an upgrade as soon as possible.

2 Aug 2010, 10:56 AM
#3
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travellers

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Re: No right hand side infobox in my admin

DrByte:

That means you've got a problem happening with one or more of your payment modules. It could be a missing language file, or a syntax error inside the language or module file. Inside your /includes/languages/english/modules/ folder it expects to find matching files for all the *.php filenames found in your /includes/modules/payment/ folder.

As ever, superb help that got me straight to the root of the problem. I was initially confused and was looking for corresponding files in /includes/languages/modules/payment/ rather than /includes/modules/payment (why **IS **it that zen seems to have such a confusing hierarchy?!) but that was my fault - as soon as I looked in the right folder I found that there was a Google checkout file that didn't have a corresponding one in includes/languages/english/modules. Removed that, and all my right hand side boxes have magically re-appeared! Many thanks, you've saved me hours of headscratching :clap: