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[Duplicate] Double orders in admin 1.3.9e

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3 Aug 2010, 12:30 AM
#1
dazana avatar

dazana

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[Duplicate] Double orders in admin 1.3.9e

After upgrade to 1.3.9e:

Only when client pays with CC (trough Paypal Pro) in addition to normal order and "emty" order get created without any product or customer information.

Products


Sub-Total: $0.00
: $0.00
Total: $0.00
Delivery Address

,
Billing Address

,
Payment Method

The Zen Cart FREE CHARGE CARD

Order status in admin shows transaction details for the same dollar value as order before.

It looks like Paypal spits some extra payment information after order get confirmed/processed by Zencart, so next order # is get created.

11 Aug 2010, 1:47 PM
#2
dazana avatar

dazana

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Join Date:
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Re: [Duplicate] Double orders in admin 1.3.9e

Each "first" order has this:

3D-Secure: NOT PROTECTED
ECI Value =
CAVV Value =

and "second" emty order has this:

PayPal status: Pending address @ 00:31:47 Aug 11, 2010 PDT
Trans ID:xxxxxxxxxxxxxxx
Amount: xx.xx CAD

11 Aug 2010, 5:30 PM
#3
wisehoot avatar

wisehoot

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Re: [Duplicate] Double orders in admin 1.3.9e

Dazmode:

After upgrade to 1.3.9e:

Only when client pays with CC (trough Paypal Pro) in addition to normal order and "emty" order get created without any product or customer information.

Products


Sub-Total: $0.00
: $0.00
Total: $0.00
Delivery Address

,
Billing Address

,
Payment Method

The Zen Cart FREE CHARGE CARD

Order status in admin shows transaction details for the same dollar value as order before.

It looks like Paypal spits some extra payment information after order get confirmed/processed by Zencart, so next order # is get created.

Same problem here after upgrading to 1.39e. All duplicate orders are paid with GV/DC.
Maybe the problem is with the Gift Certificates or Discount Coupon moduels?
Please, help.

11 Aug 2010, 7:04 PM
#4
dazana avatar

dazana

New Zenner

Join Date:
Apr 2009
Posts:
45
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0

Re: [Duplicate] Double orders in admin 1.3.9e

GV shows if your Free Charge Module is disabled.

11 Aug 2010, 8:23 PM
#5
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: [Duplicate] Double orders in admin 1.3.9e

Please try to go to your Modules ... Payment ... and save your current settings then do a REMOVE, INSTALL and reconfigure ...

NOTE: you should do this on all of your Shipping Modules ...

NOTE: it would not be a bad idea to also do this on your Order Total Modules either ...