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Blank page on zc_install/index.php

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5 Aug 2010, 5:59 PM
#1
craigshaw avatar

craigshaw

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Blank page on zc_install/index.php

Hello there.

I'm trying to update my demo store from 1.3.7 to 1.3.9e.

I have done all of the files and followed the instructions closely, but when I try to access the /zc_install/index.php part to upgrade the database, I just get a white page.

Nothing on the page at all.

Please can anyone advise?

Many thanks,

Craig

5 Aug 2010, 6:16 PM
#2
drbyte avatar

drbyte

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Re: Blank page on zc_install/index.php

What version of PHP?

5 Aug 2010, 6:18 PM
#3
craigshaw avatar

craigshaw

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Re: Blank page on zc_install/index.php

Hi there.

Thanks for the reply.

According to the version bit in the admin area, its PHP Version 4.4.9.

5 Aug 2010, 6:59 PM
#5
craigshaw avatar

craigshaw

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Re: Blank page on zc_install/index.php

Brilliant!

Thanks very much, I made the change you provided and all is good.

If I was to switch the php version to the latest, will it have any effect on the store config for my live site (they are on the same server), or will everything function correctly?

5 Aug 2010, 7:06 PM
#6
drbyte avatar

drbyte

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Re: Blank page on zc_install/index.php

Zen Cart 1.3.8a and older are NOT compatible with PHP 5.3 and newer. (ZC 138a is okay with PHP 5.2 ... but ZC 137 is not.)

I suggest you upgrade your Zen Cart to the latest first, and then upgrade your PHP to the latest.