New Zenner
- Join Date:
- Mar 2010
- Posts:
- 77
- Plugin Contributions:
- 0
automated e-mail / Distance selling Regulations
Hi, In line with our countries (UK) Distance Selling Regulations I'm legally obliged to notify all customers once they have placed an order with us of their rights to cancel that order.
And as such i'm wondering if its possible to set up a automated email which will send out the required information once the customer has placed their order. Or failing that it is possible to add the relevant information to their E-mail order confirmation?
It used to be the case that this information could be provided just on our website but now we're obliged to send it them via a letter, e-mail or fax.
any help would be appreciated
thanks
Ton