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UPS Weight issue for dvd's

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12 Aug 2010, 5:23 PM
#1
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semaxd

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UPS Weight issue for dvd's

My problem is that we only ship dvd's, and only use UPS.

The DVD's we ship are 3.2 OZ. each, so it take 5 dvd's to equal 1 pound. Is there a way for me to set up my Zen-cart with the UPS module so that it will calculate the weight.
At this point the module only see 1 LBS increments, so for example, if someone orders 5 dvd's the module charges it at 5 pounds instead of one pound.
I get that UPS has a 1 pound min but is there a formula or something I can use to get this closer to the correct pricing and weight?

I'm in
Zen Cart 1.3.8a Patch: 1::
with SuperOrders 2.0 and UPS Worldship 9.0 Export modules

thanks in advance,
jim

12 Aug 2010, 6:52 PM
#2
ajeh avatar

ajeh

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Re: UPS Weight issue for dvd's

3.2 x 5 = 16 oz

However, Zen Cart is using the products_weight in pounds ...

You need to enter the 3.2 oz in relation to pounds ...

3.2 oz = .2 pounds

.2 pounds * 5 = 1 pound

See if using .2 rather than 3.2 works better for you ... :smile:

Linda McGrath
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12 Aug 2010, 7:25 PM
#3
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Re: UPS Weight issue for dvd's

ok Linda,

i tried to do that and it doesn't seem to see the decimal point.
the price is the same for 3 or .3 - 2 or .2

also the ground price I get in ZC is $10.51 and the price for the same address on our ups word ship is $6.90 both at 1 LBS
is there something im missing or need to update?

12 Aug 2010, 7:29 PM
#4
ajeh avatar

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Re: UPS Weight issue for dvd's

If you enter the Product Weight as .2 and add 1 to the cart ... how much weight do you see in the checkout_shipping for the shipping methods?

Linda McGrath
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12 Aug 2010, 7:32 PM
#5
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Re: UPS Weight issue for dvd's

Also check your settings in the Configuration ... Shipping/Packaging ... and see what you have set for:
Maximum Weight (default is 50)
Tare Rate (default is 0:3 which is add 3lbs) set to 0:0 for adding no additional weight ...

Linda McGrath
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12 Aug 2010, 7:45 PM
#6
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Re: UPS Weight issue for dvd's

Ajeh:

Also check your settings in the Configuration ... Shipping/Packaging ... and see what you have set for:
Maximum Weight (default is 50)
Tare Rate (default is 0:3 which is add 3lbs) set to 0:0 for adding no additional weight ...

this was good i set it from another post of yours :)

12 Aug 2010, 7:50 PM
#7
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Re: UPS Weight issue for dvd's

Ajeh:

If you enter the Product Weight as .2 and add 1 to the cart ... how much weight do you see in the checkout_shipping for the shipping methods?

ya totally lost me on this.. were am i looking for the checkout_shipping if we are talking about in the cart, it doesn't show any weight

12 Aug 2010, 7:52 PM
#8
ajeh avatar

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Re: UPS Weight issue for dvd's

Sorry, depending on your settings it may or may not show the order weight on the checkout_shipping ... you appear to have this turned off ...

Linda McGrath
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12 Aug 2010, 7:54 PM
#9
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Re: UPS Weight issue for dvd's

were do i turn it on at :)

12 Aug 2010, 7:58 PM
#10
ajeh avatar

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Re: UPS Weight issue for dvd's

Most likely you turned it off in the Configuration ... Shipping/Packaging ...

Display Number of Boxes and Weight Status
Display Shipping Weight and Number of Boxes?

0= off
1= Boxes Only
2= Weight Only
3= Both Boxes and Weight

Personally I like it off too ... but it does help to see the value when testing ...

Linda McGrath
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12 Aug 2010, 8:10 PM
#11
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Re: UPS Weight issue for dvd's

**ok its back on for testing

heres the checkout_shipping with one product**


**
and heres the checkout_shipping with 5 products equaling 1 pound.. but the price is the same and still almost $5 more than it
should be.**


**

what should i do next Zen master :)**

12 Aug 2010, 8:27 PM
#12
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Re: UPS Weight issue for dvd's

so it looks like the price is $3.82 higher than UPS currently charges for all air shipping, and 3.43 higher for ground.

These amounts are consistent with any poundage i tried a few combos and the amount doesn't change

12 Aug 2010, 8:54 PM
#13
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Re: UPS Weight issue for dvd's

ok i found the price diff it was under:
Larger packages - added packaging percentage:weight
it was set to 10% + 0lbs 10:0 changed it to 0

whooo hooo thanks for your help Linda your the best!!!

12 Aug 2010, 11:17 PM
#14
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ajeh

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Re: UPS Weight issue for dvd's

First ... check your Maximum Weight and change that to 50

Next, set both Tare to 0:0

0 may work, but the correct setting is 0:0 to not add extra weight ...

Linda McGrath
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