Payment Questions

autoace · 2010-08-14T16:19:23+00:00

If I'm using one of the built-in payment modules; Does ZC automatically email BOTH the customer and the store owner a copy of the receipt? Does ZC automatically email the customer a confirmation of their order? And does the store owner receive a copy of it? -Or- Does that have to be configured via m...

14 Aug 2010, 4:19 PM

autoace

Totally Zenned

Join Date:: Jun 2009
Posts:: 618
Plugin Contributions:: 0

Payment Questions

If I'm using one of the built-in payment modules;

Does ZC automatically email BOTH the customer and the store owner a copy of the receipt?
Does ZC automatically email the customer a confirmation of their order? And does the store owner receive a copy of it?

-Or-

Does that have to be configured via my payment gateway?

Thank you,
autoace

14 Aug 2010, 5:08 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Payment Questions

As far as Zen Cart goes, ZC only sends an order-confirmation email. That goes to the customer always, and optionally to you, based on your ZC settings.

As far as receipt emails, depending on the gateway, there may be an option in that module's ZC admin settings to control it. Failing that, you can change it by calling your gateway's support line.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

14 Aug 2010, 9:08 PM