Who's Online showing multiple entries for my own IP

I am not going to pursue this any longer. It will forever remain a mystery. I thought it would be some simple setting that I hadnt made when I set up my store.

Guess so ...

I have seen some weird stuff with various browsers and operating systems ... but that too will remain forever a mystery since you never said ...

Good luck with your shop ... let us know if you discover anything ... :smile:

Just so I dont appear to be churlish. My browser is IE8 but the same thing happens on Mozilla Firefox which I also use. My operating system is Vista which I have had since Vista was first released.

Thanks ... it does help us to have that information so we can watch for patterns or problems that other users might experience, should this come up again ... :cool:

I am seeing the same thing as the OP.
Right now i'm on windows XP and IE7.
New install 1.3.9f.

Shows different sessons on each entry in admin whos online.

Are you just going to your site and clicking around on links and seeing these multiple sessions?

Or, are you opening new tabs, browser sessions, etc. when you see these?

Could you post the multiple entries that you are seeing in the who's online for your ip address?

At Last, someone with the same problem.

I started with 1.39d and now am on 1.3.9f.

I'm sure its something thats part of the new install that I dont know about. I did think of installing the ADD on for who's online.

Couldn't tell you the best course here ... haven't seen what you are seeing in the who's online where you see multiple entries for your on ip address to guess at what it is doing ... :unsure:

Ajeh? When one does an install is there anything that one has to do in order for the who's online to work correctly or is it automatic?

In most cases ...the who's online in v1.3.9f should just work ...

NOTE: you must have in the two configure.php files:
/includes/configure.php
/admin/includes/configure.php

both need to store sessions to the database ...

  define('STORE_SESSIONS', 'db');
```(Which is set automatically via zc_install unless you change the setting yourself.)

Just checked mine and they are as you said, so thats not the problem.

Obviously whatever the problem is it is something that Droland and myself have done in common. It is probably the simplest thing!

Well ... not being able to see the Who's Online on your site does leave us blind to guess what might be happening ... :unsure:

Let us know if you discover anything ...

Ajeh:

Well ... not being able to see the Who's Online on your site does leave us blind to guess what might be happening ... :unsure:

Let us know if you discover anything ...

I am assuming you are saying that you are unable to recreate my problem and not that you cannot see my Who's Online???

Just a question as I'm sure you did this originally - did you go to my home page and just refresh that page and check the count?

If I click from page to page my count stays correct. It is ONLY when I refresh on the home page.

I go to your site ... click around for a dozen clicks and there is still just 1 of me as a guest ... :unsure:

I haven't read all 4 pages of this thread, so excuse me if this has already been suggested/answered.

Are you using AOL as your Internet Service Provider? If you are then you should be aware that AOL caches everything on your website to different servers, resulting in multiple entries for the same page visited - up to 20 or more per page. This traditionally shows up in your web stats programme as multiple entries from different ip addresses, all at the same time (the different ip addresses being the different servers being cached on).

However, I suppose it's also possible that by using AOL to access your site the Who's Online feature may show multiple entries from the same broadband/dial-up ip address.

This problem can also occur if you have a corrupted session id stored in the database, which can be cured by accessing the db via phpMyAdmin, clicking on the 'sessions' table link in the left column and then electing to "Empty" or "Truncate" the sessions table (removing all stored sessions). Just make sure that you don't elect to "Drop" the table or else you'll have to recreate it completely.

Vger

I was trying to get you to perhaps capture an image, or something that would be readable, of what you are seeing in your who's online in the admin to see if this is something else happening that seeing the who' online might bring to light ...

In reply to Vger. AOL is not my ISP. The same thing happens when a friend who lives in Canada (she isnt on AOL either) (I live in the UK) goes to my site and refreshes the HOME page. With every refresh the count increases by one.

In reply to Ajeh. I can send you an image if you wish, can you tell me how to get it to you. I have given a step by step account in a previous post. When I view my admin who's online it shows my IP address multiple times.

I am more than happy to send anyone anything (as long as it relates to this problem ;o) ) if it would help figure out what is going on here.

In order to capture an image of what's seen in Who's Online, go to it in your browser then press the Shift Key on your PC and hold it whilst you press the PrtScr (for Print Screen) key, which is the Upper Case function of the SysRq key. This will capture the image and hold it in memory. Then open an image programme such as Photoshop, start a new file, and use the Paste function - which Pastes the screen image into the new file. Then save the file to your PC as a jpg, click the 'Go Advanced' button below here, and upload the image with your next post.

Vger

My admin who's online is attached to this post.

I refreshed my home page 4 times.

Agh okay. I've seen this problem before, but only with v1.3.8a when the host has SuHosin installed (a.k.a. Hardened PHP) on the server.

SuHosin encrypts the session id, which results in new sessions being created all the time (because v1.3.8a of Zen Cart cannot read the previous encrypted session id).

Time to contact your host I think.

Vger

I am with BlueHost and they host loads of other stores especially dealing in cards and scraps as they are relatively inexpensive so I doubt if its them.

The only difference I am aware of is that my store is directly in the public_html folder and most of the others I see have a separate store folder or shoppe folder. If I am saying it correctly.