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Unavailable Shipping Options Showing Up at Checkout

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19 Aug 2010, 8:57 PM
#1
thegoodlifestore avatar

thegoodlifestore

New Zenner

Join Date:
Oct 2007
Location:
North Carolina
Posts:
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Unavailable Shipping Options Showing Up at Checkout

Hey Fellow Zen Cart-ers,

We have recently started using Zone Rates Module for Free Shipping to any US residents and the USPS Module for International orders.

Web Site:
www.moonrivercardstore.com

Running Zen 1.3.8a at this time.

The problem I am noticing is that when I view my shopping cart, the correct shipping method shows up and is quoted ...

And that's great.

But when I actually go in to check out, for US customers, it shows a box stating that USPS is not available as a shipping method and the Zone Rate box appears below that.

This works in reverse for International buyers. It shows the USPS Shipping options and a box stating that Zone Rate are not available.

Is there another way to set the shipping up or fix that would make the method not being used NOT show up on the Shipping Method checkout page?

I have a feeling that this is going to confuse some of our customers and lead to abandoned purchases.

Any help or advice would be greatly appreciated.

Charles
https://www.thegoodlifestore.com

20 Aug 2010, 3:00 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Unavailable Shipping Options Showing Up at Checkout

If you want USPS just for US Shipping, make a Zone Definition for:
Country: United States
Zones: All

If you want to use Zone Rates zones for International, then set the ...
Skip Countries to: US

Set Zone 1 to:
00

00 means everyone not otherwise defined ...

Linda McGrath
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20 Aug 2010, 8:12 PM
#3
thegoodlifestore avatar

thegoodlifestore

New Zenner

Join Date:
Oct 2007
Location:
North Carolina
Posts:
102
Plugin Contributions:
0

Re: Unavailable Shipping Options Showing Up at Checkout

Thanks so much!!!

Your reply pointed me in the right direction.

:bigups:

Charles
https://www.thegoodlifestore.com