New Zenner
- Join Date:
- Apr 2010
- Posts:
- 2
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not getting emails when a customer uses Contact Us on my site hosted at GoDaddy
Hello,
I had tested my site before going live fairly heavily. I noticed last night that I am not getting emails when a customer uses Contact Us. It was working during my testing, prior to taking this site live.
No error messages are displayed: "Your message has been successfully sent." is displayed so users believe they are sending me messages.
I verified that the welcome email is being sent on new account generation. And I can send an email to a customer from the admin.
I am running 1.3.8a
How do I enable debugging? Where should I begin? I don't feel comfortable upgrading to 1.3.9 until I know everything is working.
Hosted by GoDaddy, using SSL from GoDaddy, Shared Linux account.
PHP 5.2.8, MySQL 5.0.91
Email transport is set to PHP
I have tried changing the email address.
I installed 1.3.9e in another subdomain and tested. I get the email sent from that instance. I compared all email setting between these two instances and they match except where new features are listed for the new version.
Thanks,
Rod