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Contact Us Form From My Store

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21 Aug 2010, 5:39 PM
#1
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ryanb4614

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Contact Us Form From My Store

Hello I am trying to configure an auto respond, and it will only respond to certain subjects. I want it to respond to my emails from the zen-cart "Contact Us" form. I have it configured correctly. But I am running into a problem. When a customer uses the zen-cart contact us form... when i recieve the message the from address is [email protected] (what I have configured in admin-config-email options-send from) and when I click reply it sends to that customer though which is great. But with the auto responder it won't send because it is recognizing the from address as my store address. If you look at the message properties it says
From: Customer Name [email protected] clicking reply it does change to Customer Name [email protected]... why does zen-cart make the message "from" my store email when a customer fills out the form... any work around?

21 Aug 2010, 6:16 PM
#2
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Re: Contact Us Form From My Store

Hello I am trying to configure an auto respond, and it will only respond to certain subjects. I want it to respond to my emails from the zen-cart "Contact Us" form. I have it configured correctly.
Are you referring to the 3rd party module for auto responder???

That module has a support thread at

http://www.zen-cart.com/forum/showthread.php?t=103525

21 Aug 2010, 6:50 PM
#3
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Re: Contact Us Form From My Store

No. I am using windows mail. But when the message comes to my inbox it shows that it is from what ever I have set in admin as "send message from"

21 Aug 2010, 7:03 PM
#4
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Re: Contact Us Form From My Store

I am using windows mail
Intentionally, I don't know anything about Windoze

21 Aug 2010, 8:09 PM
#5
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Re: Contact Us Form From My Store

Well basically what is happening is when somone sends me a message from the contact us page, when i recieve it sends it "From" whatever email is set in admin-config-email-send from... Thats were the issue is. Its not "from" the person that sends it.

21 Aug 2010, 8:26 PM
#6
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Re: Contact Us Form From My Store

when somone sends me a message from the contact us page, when i recieve it sends it "From" whatever email is set in admin-config-email-send from.
That is dur to the responder looking at who the message sender is and I suppose that you are forwarding these from you-at-yourdomain to this windozs mail address - - -

So it see you -at-your domain as the sender

When you manually open the mail the return address is the actual sender