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Please Help! My add to cart button does not work

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22 Aug 2010, 9:05 PM
#1
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Please Help! My add to cart button does not work

Hi to all,

I just had a programmer install the zencart for my site. But I am having a problem and he doesnt have a clue what the problem or solution is.:(

The issue is that at the products webpage
(please remove spaces in 2nd and 3rd word of url as I could not post without spaces)
vidanfashio n j e w elry.com/index.php?main_page=product_info&cPath=4&products_id=1
the first add to cart button for main product of page does not work!!

at the home page with no quantity option field it does work add to cart button.

now I have been stuck for a few days with this and no solution I would be very grateful for a solution. please help.

the programmer now claims the problem is because of this setup of appache server with the following
mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635

and the host says they cant change that unless I take a private server.

do you think this is the problem and if yes is there a way around it? or is this not the problem than what is?

as well can you please tell me if overall the code is proper and clean or not?

thank you for any help...:blush:

22 Aug 2010, 9:43 PM
#2
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Re: Please Help! My add to cart button does not work

One space is all that is required....

That page add to cart works

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22 Aug 2010, 10:19 PM
#3
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Re: Please Help! My add to cart button does not work

it is stalling by me can others tell me if it works by them even after trying second time as by me it works sometimes by first time after i clear cache, but then it starts to stall when i try to add to cart from this page
(please remove spaces in url by "we lry" as I could not post without spaces)
vidanfashionjewe lry.com/index.php?main_page=product_info&cPath=4&products_id=1
the first add to cart button for main product of page does not work!!:(

please do tell me if it works fine even second or third time and if yes then why is it stalling by me?:blush:

22 Aug 2010, 10:23 PM
#4
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Re: Please Help! My add to cart button does not work

I successfully added three item using the add to cart function

I see no issues with this function

Zen-Venom Get Bitten

23 Aug 2010, 1:06 AM
#5
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Re: Please Help! My add to cart button does not work

Works for me in ie6, ie8, and FF

[begin rant]
btw, that patronising popup to upgrade ie6 is a sure way to turn away customers.
I suggest you remove it before you go live

Its none of your websites business what browser I use

Its your responsiblity to sell, and if I choose to use ie6 you need to make sure your site works for me
At least until the number of customers using ie6 drops to insignificant numbers
Be aware that a lot of corporates are still using xp and therefore ie6 and their users often are not allowed to "upgrade"
[/end rant]