23 Aug 2010, 5:00 PM
Totally Zenned
- Join Date:
- Feb 2004
- Location:
- Georgia, USA
- Posts:
- 1,875
- Plugin Contributions:
- 1
[Done 1.3.9g] Website Payments Pro 10413 problem when calculating shipping taxes
We are also having the dreaded 10413 problem. The problem is definitely caused by rounding error and in our case it was triggered this time around by rounding error with tax calculation. Not really sure how to solve this problem because it looks like Zen Cart and PayPal are using two different rounding methods which results in $0.01 (one cent) difference. If I process the same order but ship to a customer outside of GA (meaning no tax calculation) then the transaction goes through just fine.
Here is the log:
Aug-23-2010 12:10:14 (1282579814)
getLineItemDetails 7 - subtotal comparisons
BEFORE line-item calcs: Array
(
[AMT] => 51.13
[ITEMAMT] => 42.99
[TAXAMT] => 2.89
[SHIPPINGAMT] => 5.25
[SHIPDISCAMT] => 0
[HANDLINGAMT] => 0
[INSURANCEAMT] => 0
)
- AFTER doing line-item calcs: Array
(
[AMT] => 51.13
[ITEMAMT] => 42.99
[TAXAMT] => 2.575
[SHIPPINGAMT] => 5.565
[SHIPDISCAMT] => 0
[HANDLINGAMT] => 0
[INSURANCEAMT] => 0
[L_NUMBER0] => CSBK0772
[L_NAME0] => Read and Share DVD Bible Gift Set (4 DVD Pack) by Gwen Ellis
[L_AMT0] => 42.99
[L_QTY0] => 1
)
=================================
Aug-23-2010 12:10:14 (1282579814)
getLineItemDetails 8
checking subtotals...
Array
(
[calculated total] => 51.13
[AMT] => 51.13
[ITEMAMT] => 42.99
[TAXAMT] => 2.58
[SHIPPINGAMT] => 5.57
)
-------------------
difference: 0 (abs+rounded: 0)
=================================
Aug-23-2010 12:10:14 (1282579814)
getLineItemDetails 10
subtotals balance - okay
=================================
Aug-23-2010 12:10:14 (1282579814)
before_process - DP-1
Beginning DP mode
=================================
Aug-23-2010 12:10:14 (1282579814)
before_process - DP-4
options: Array
(
[AMT] => 51.13
[ITEMAMT] => 42.99
[TAXAMT] => 2.58
[SHIPPINGAMT] => 5.57
[L_NUMBER0] => CSBK0772
[L_NAME0] => Read and Share DVD Bible Gift Set (4 DVD Pack) by Gwen Ellis
[L_AMT0] => 42.99
[L_QTY0] => 1
[STREET] => MASKED***
[ZIP] => 30144
[CITY] => Kennesaw
[STATE] => GA
[EXPDATE] => 082010
[EMAIL] => MASKED***
[PHONENUM] => MASKED***
[BUTTONSOURCE] => ZenCart-DP_us
[CURRENCY] => USD
[IPADDRESS] => MASKED***
[CARDISSUE] =>
[CUSTOM] => DP-92-1282579814
[INVNUM] => 92-1282579814-[Clevershopperscom]
[COUNTRY] => US
[PAYMENTACTION] => Sale
[SHIPTONAME] => MASKED***
[SHIPTOSTREET] => MASKED***
[SHIPTOCITY] => Kennesaw
[SHIPTOZIP] => 30144
[SHIPTOSTATE] => GA
[SHIPTOCOUNTRY] => US
)
Rest of data:
MASKED*** Visa
=================================
Aug-23-2010 12:10:15 (1282579815)
before_process - DP-5
resultset:
Array
(
[TIMESTAMP] => 2010-08-23T16:10:09Z
[CORRELATIONID] => 1061d6076cde9
[ACK] => Failure
[VERSION] => 60.0
[BUILD] => 1466644
[L_ERRORCODE0] => 10413
[L_SHORTMESSAGE0] => Transaction refused because of an invalid argument. See additional error messages for details.
[L_LONGMESSAGE0] => The totals of the cart item amounts do not match order amounts.
[L_SEVERITYCODE0] => Error
[AMT] => 51.14
[CURRENCYCODE] => USD
[CURL_ERRORS] =>
)
=================================
Aug-23-2010 12:10:15 (1282579815)
termEC-2
BEFORE: Token Data:
=================================
Aug-23-2010 12:10:15 (1282579815)
termEC-10
Redirecting to checkout_payment - Stack: checkout_payment
Message: 10413 <!-- --> Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
Session Data: Array
(
[securityToken] => MASKED***
[customers_host_address] => OFFICE_IP_TO_HOST_ADDRESS
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[67797] => Array
(
[qty] => 1
)
)
[total] => 42.99
[weight] => 1
[cartID] =>
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
)
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => index
[mode] => NONSSL
[get] => Array
(
[inc_subcat] => 1
[search_in_description] => 1
[keyword] => read and share bible
[sort] => 4d
[action] => multiple_products_add_product
[zenid] => MASKED***
)
[post] => Array
(
)
)
[1] => Array
(
[page] => shopping_cart
[mode] => NONSSL
[get] => Array
(
[inc_subcat] => 1
[search_in_description] => 1
[keyword] => read and share bible
[sort] => 4d
)
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_shipping
[mode] => SSL
[get] =>
[post] => Array
(
)
)
[3] => Array
(
[page] => checkout_payment
[mode] => SSL
[get] =>
[post] => Array
(
)
)
[4] => Array
(
[page] => checkout_confirmation
[mode] => SSL
[get] =>
[post] => Array
(
)
)
[5] => Array
(
[page] => checkout_process
[mode] => SSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
)
[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2010-08-23
[updateExpirations] => 1
[recent_products] => Array
(
)
[session_counter] => 1
[customers_ip_address] => MASKED***
[new_products_id_in_cart] => 67797
[valid_to_checkout] => 1
[cart_errors] =>
[payment] => paypaldp
[cot_gv] => 0.00
[REWARD_POINTS_EARNED] => 43
[cart_country_id] => 223
[country_info] => Array
(
[countries_name] => United States
[countries_iso_code_2] => US
[countries_iso_code_3] => USA
)
[customer_id] => 92
[customer_default_address_id] => 102
[customers_authorization] => 0
[customer_first_name] => Customer
[customer_last_name] => Support
[customer_country_id] => 223
[customer_zone_id] => 19
[sendto] => 102
[shipping] => Array
(
[id] => usps_PRIORITY
[title] => United States Postal Service (Priority Mail (2 - 3 days))
[cost] => 5.25
)
[billto] => 102
[shipping_tax_description] => GA Sales Tax
[shipping_tax_amount] => 0.315
[comments] =>
[paypal_ec_markflow] => 1
[payment_attempt] => 1
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_payment
[text] => 10413 <!-- --> Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
[type] => error
)
)
)
=================================
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