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Need help, Zen stop showing some manufacturers...

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23 Aug 2010, 10:29 PM
#1
trifo13 avatar

trifo13

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Need help, Zen stop showing some manufacturers...

Hi guys... i need help with this please.

Do not know what happened... Zen stop showing some manufacturers and categories...

For example i cannot see the content of:

http://www.urbanstore1.com/sunglasses-c-9.html

This is category: Sunglasses

Also for manufacturers:

http://www.urbanstore1.com/converse-m-38.html
Converse is unreachable

while

http://www.urbanstore1.com/animal-m-50.html
Animal is reachable...

Please help.

My zen

Zen Cart 1.3.8a
Database Patch Level: 1.3.8
v1.3.8 [2010-01-16 16:27:17] (Fresh Installation)
v1.3.8 [2010-01-16 16:27:17] (Fresh Installation)

23 Aug 2010, 10:43 PM
#3
trifo13 avatar

trifo13

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Re: Need help, Zen stop showing some manufacturers...

kobra:

You should contact them about this

No dude, i have this products on my web site.
But zen is not loading them :dontgetit

23 Aug 2010, 10:43 PM
#4
nigelt74 avatar

nigelt74

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Re: Need help, Zen stop showing some manufacturers...

You need to turn on debugging

I have had an issue similar to this on a clients websites where she has uploaded massive images 1 - 2 mb and this has caused a similar problem, have you recently added products to those 3 categories

one thing I noticed is that you have a fairly recent version of Imagehandler installed, however it is not working correctly as the images shown are coming from your images folder rather than the bmz cache, which is why your site is painfully slow, as it is downloading fullsize images then resizing them to thumbnails , the more recent versions of image handler are designed to work with 1.3.9. something is very wrong because it should be loading images from your bmzcache rather than the images folder, the only part of image handler that seems to be working is the image hover

23 Aug 2010, 10:51 PM
#5
nigelt74 avatar

nigelt74

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Re: Need help, Zen stop showing some manufacturers...

have a look in the /cache directory of your site, and download the latest 3 or four debug logs and see what they say

23 Aug 2010, 10:53 PM
#6
trifo13 avatar

trifo13

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Re: Need help, Zen stop showing some manufacturers...

nigelt74:

...

Man... i was so busy looking for bigger sh*ts happened...
it was the image handler. i unistall it and its fine now.

Thank you very much dude!
i will try to fix IH now.
Thanks again for the EMERGECY :)
:clap::clap::clap:

23 Aug 2010, 11:01 PM
#7
nigelt74 avatar

nigelt74

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Re: Need help, Zen stop showing some manufacturers...

Image handler works beautifully for me, you will need to merge the files though as the the current version (ih v2r8) is built from zencart 1.3.9 code whereas image handler v2r7 was built using zencart 1.3.8 code

Ask in the image handler thread if you are unsure

http://www.zen-cart.com/forum/showthread.php?t=35913