Warning Low Stock Emails coming with all orders.

31 Aug 2010, 6:38 PM

#1

samar777

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Join Date:: Nov 2009
Location:: Chicago, IL.
Posts:: 202
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Warning Low Stock Emails coming with all orders.

It was all working fine until I upgraded to ZC 1.3.9f.

Now I am getting Warning: Low Stock emails EVERY time someone places an order.

I have thosands of quantity in stock, but it still sends out emails every time.

is there a place in admin where i can perhaps increase the number at which to send those emails, or if anyone can suggest a fix to this problem, id appreciate it.

Automation is Godliness

31 Aug 2010, 7:08 PM

#2

drbyte

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Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Warning Low Stock Emails coming with all orders.

You're talking about emails, right?
So, I'm thinking that maybe Admin->Configuration>Email Options is a logical place to look?

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31 Aug 2010, 7:22 PM

#3

samar777

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Join Date:: Nov 2009
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Re: Warning Low Stock Emails coming with all orders.

Yes. I have looked in there. However I did not find a place to set quantity of stock at which to trigger these email.

Regardless, how would I fix the issue that these emails are being sent with every order placed.
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Automation is Godliness

31 Aug 2010, 7:33 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Warning Low Stock Emails coming with all orders.

Sorry, the email address and the on/off switch are under Admin->Configuration->Email Options.

The threshold level for low-stock trigger is under Admin->Configuration->Stock->Stock Re-order level

The code checks whether the inventory on hand is less than the re-order level, and if so sends the emails. Nothing magical about it.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

31 Aug 2010, 7:39 PM

#5

samar777

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Join Date:: Nov 2009
Location:: Chicago, IL.
Posts:: 202
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Re: Warning Low Stock Emails coming with all orders.

Thank you.

The reorder level is set to 5. What would you suggest I change that to?
I have 7000 quantity in stock got almost all items, but still get emails with every order.
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Automation is Godliness

31 Aug 2010, 8:00 PM

#6

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Warning Low Stock Emails coming with all orders.

What addons do you have installed?
What customizations have you made to core files?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.