Forums / Upgrading from 1.3.x to 1.3.9 / download links missing after upgrade

download links missing after upgrade

Locked

Views: 951

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
4 Sep 2010, 5:54 PM
#1
yudarmina avatar

yudarmina

New Zenner

Join Date:
Jul 2009
Posts:
3
Plugin Contributions:
0

download links missing after upgrade

hi! can anyone help me out with my download links issue?

first of all I have 1.3.x - I can't remember since I installed it via fantastico and upgraded to 1.3.9f .......

I have a store and I used digital files for downloads, everything is perfect until I upgraded, downloads are fully functional.

now after upgrade when I and my friends tested to order/purchase in my store, everything is ok, but not the download links, it's not showing. there is no link to download.

then I tried to make a new product with download link, still the same problem. the links to download is not working and it shows 0 byte instead.

please help! thanks in advance.

4 Sep 2010, 8:32 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: download links missing after upgrade

Those symptoms suggest that the file doesn't exist in the expected folder.
Normally you would put the files in the /download/ folder if your configure.php file doesn't specify a different location for it.

You should have a green dot next to all valid filenames in Admin->Catalog->Downloads Manager.
If this particular file does have the green dot, then that means that the /download/ folder is wrong in your /includes/configure.php file. It needs to match what you've set for downloads in your /admin/includes/configure.php file.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

5 Sep 2010, 12:20 AM
#3
yudarmina avatar

yudarmina

New Zenner

Join Date:
Jul 2009
Posts:
3
Plugin Contributions:
0

Re: download links missing after upgrade

everything is green.... and actually I've done both editing the config.. but when I checked the /includes/configure.php it's not set, I guess it didn't save when I do the first time due to write permission.

thank you so much for your help. everything is working now :)