Down for Maintenance - "Contact us" page still works

Hello,

I have Zen cart 1.3.9f installed and in testing, with thezencart.com template 21594 installed and working.

The behavior I want when WEBSITE_MAINTENANCE=True is ONLY the header shows - no columns, footers, prices, etc.

So, in Configuration -> Website Maintenance, I have set:

Hide Header FALSE
Hide Column Left TRUE
Hide Column Right TRUE
Hide Footer TRUE
Hide Prices TRUE

All other Website Maintenance settings are default.

All works as expected - except the 'Contact us' link. This link is enabled, and, when clicked, brings up the 'Contact us!' form. Completing the form send the email as expected.

How do I prevent the 'Contact Us' page from loading during a maintenance window? I'd like the link to redirect back to the Maintenance page, just like the "Home", "New Products", "Specials", "All Products", "Reviews" and "FAQs" pages.

Thanks in advance

--Dan

Not familiar with that "store-bought" template, but many of them violate the "standard" settings of Zen Cart. Without a look at the files, your best bet is to check with those from whom you purchased.

have you tried to clear the cache and then refresh the page? a lot of times thats the culprit .
Secondly, Even if the contact us page is loading there is no harm really. maybe you will get a few emails from potential customers.
thirdly, if all fails, and for a quick work around for now, you can just turn the contact us page off from admin>ez pages>contact us. : )

Yes, I have cleared the cache. Restarted the browser, even. Changed browsers, even.

This behavior is exhibited on two sites: my preproduction site with the "Store-Bought" template, and a testing site with the default template and no modifications or add-ins. I do not think this is a template issue.

The "store bought" template adds an EZ Page link for Contact_Us: Header=Yes,Internal link URL: index.php?main_page=contact_us. There are similar EZ page links for Home, New Products, Specials, All Products, Reviews, FAQs. All of these links work - i.e. they honor the down_for_maintanance flag.

When I use the default template, and set Hide Right Column TRUE, and click on 'Contact us' in the information box in the left column, the right column renders along with the contact us form.

Although there may be no harm, I want the site completely shut off during maintenance - especially since my preproduction site has altered the maintenance page with a "Coming Soon!" message.

Perhaps the contact_us form needs to honor the down_for_maintenance flag?

I don't see how the 'thirdly' option can work - I can turn the information box on or off in the default template, but the "store bought" one exposes the links to the header - and, alas! I cannot find the EZ Page for just the contact_us form.

If you look in the file:
/includes/init_includes/init_customer_auth.php

you will see where there is a setting for the type of Down For Maintenance ...

if (!defined('DOWN_FOR_MAINTENANCE_TYPE')) define('DOWN_FOR_MAINTENANCE_TYPE', 'relaxed');

You can override that to be set to strict, where no pages will work by creating a file:
/includes/extra_configures/my_down_for_maintenance.php

with the content:

<?php
// change Down for Maintenance to not show any pages
define('DOWN_FOR_MAINTENANCE_TYPE', 'strict');

NOTE: you can call that filename anything, but I like names that mean something concerning what they contain ... :smile:

Apart from making code edits as Ajeh suggested, there is no built-in option for what you're requesting in the current version.
In down-for-maintenance mode, the privacy, shipping, conditions, and contact-us page are all accessible. Most everything else requires reading database data, and as such is not displayed.

Fortunately, the multiple levels of maintenance choices Ajeh mentions are admin-configurable in the (currently in development) v2.0 edition. For details on the 2.0 product, subscribe yourself to the News & Announcements area of the forum.

Ajeh and DrByte,

Thanks for the info. Ajeh, I will try the mod and play with the results.

--Dan