New Zenner
- Join Date:
- Sep 2010
- Posts:
- 1
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- 0
Zen-cart Admin unwanted Log Offs
I search the forum, but did not see this issue anywhere else, my apologies if this is a duplicated post.
We are running Zen 1.2.6.
I have an issue with my website which I am hoping may be relatively easy to correct.
When I log into the Zen Cart as admin and perform a search on merchandise ( catalog -> categories/products then
enter a string into the search box and click on "search" button ), I am immediately logged off from the Zen cart.
-> I can not perform searches.
Similarly, if I try to sort customers alphabetically ( customers -> customers, then click on the ascening (asc) link) - I immediatley get logged off.
-> I can not perform sortations
Other searches will also cause an immediate log off.
I do not remember having this issue, so I think it is "relatively" new.
I checked the session ( configuration->sessions ) session_directory path and it was set to a valid directory.
There are other issues where trying to update the catalog ( etc ...) cause an unwanted log out.
Anyone have any ideas how to correct this ?
I am wondering about cookies and or sessions settings ?
Are there PHP settings (outside of my control) which could cause this ?
Are there browser settings on my side which could be related ?
thanks in advance
Tom