First Class Shipping Option Disappeared?

Hello; I am BRAND NEW to shopping cart setup. I am using zen cart version 1.3.9d, and this problem sounds sooooo simple that I am almost embarrassed to admit I have it! But I do.

My cart is at https://www.bookconductors.com/zencart, and we are all linked up with the USPS, which has confirmed that permissions are all "on" for us to offer US shipping via Priority, First Class, and Media Mail. I have all three clicked in the USPS Shipping Module under "Domestic Shipping Methods." However, under no circumstances does 1st class mail ever show up for the customer to choose.

We ship out only books, and we want to offer 1st class or media mail for 1 book, and then Priority or Media Mail for quantities up to 4, and for 5 to 10 books, Priority Mail only; and over 10, we want them to call for advice on shipping method best for them.

Can I set this up in a table, and totally bypass the USPS interface? Or can I customize the USPS module to do what I want? And can anyone help me on why the option for 1st class is not present? Feel free to talk "down" to me with very small words!

Jean :frusty:

I am having the same issue. My first class option disappeared!

I have the USPS plugin done. It's in production mode, and it was working earlier... but it's not working anymore! It won't give shipping quotes for first class! It gives quotes for everything else, but not first class.

What's going on? I have it set to display first class on the shipping module configuration... am I missing something?

Keep in mind, First Class is for 13oz or less

cjeangrover ...

On your book site I add 1 book at .5lbs and get:

United States Postal Service (First-Class Mail (2 - 5 days)) $4.42
United States Postal Service (Priority Mail (2 - 3 days)) $6.45
United States Postal Service (Media Mail) $3.88

I double the quantity to 2, and that is 1lb so I get:

United States Postal Service (Priority Mail (2 - 3 days)) $6.85
United States Postal Service (Media Mail) $4.27

You will not see First Class on 1lb as that is 16oz ...

samanthavv ...

What weight are you trying to ship?

What are your Tare settings?

Thank you, Linda!

Was the problem that your order got over the 13 oz? :smile: