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Shipping zones need help

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17 Sep 2010, 5:50 AM
#1
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candylea

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Shipping zones need help

Hi

Looking for help with the shipping on my site Please.

I have free postage within Australia and everywhere else overseas $30 ... That simple.

Zones set up

  1. Australia - australia
  2. overseas - Uk Usa ( only put a couple of countries in but want all)

Flate rate set up with overseas zone
Free Shipping with Zone Australia.

Australia work great but when overseas address says
Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements

Thanks

17 Sep 2010, 9:24 AM
#2
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kobra

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Re: Shipping zones need help

Make sure that you have added the proper zone to flat rate/Shipping Zone

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17 Sep 2010, 10:45 PM
#3
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candylea

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Re: Shipping zones need help

Thank you in advanced for the help
**
Shipping Zone
**If a zone is selected, only enable this shipping method for that zone.
--none-- Australia Oversea

This section is what you were referring to. I have that set up.

Still no luck any other suggestions??

17 Sep 2010, 10:57 PM
#4
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Re: Shipping zones need help

Or pass on to you a link and admin details so you can have a look around

18 Sep 2010, 1:11 AM
#5
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Re: Shipping zones need help

Austrailia was free - - remove from flat rate

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18 Sep 2010, 1:25 AM
#6
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candylea

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Re: Shipping zones need help

Yeah sorry when I pasted it come out wrong ... It is only on oversea.

I have Zone name oversea the country unitied kingdom in Zone Definitions.
Have flat rate on zone overseas
log in with address london unitied kingdom and it still comes up. :no: so confussed why it dosen't work.

It is a old site would something be missing or deleted.

18 Sep 2010, 1:37 AM
#7
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Re: Shipping zones need help

It is only on oversea.

I have Zone name oversea the country unitied kingdom in Zone Definitions.
Have flat rate on zone overseas
Which one is it??
oversea or overseas

This has to match

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18 Sep 2010, 2:10 AM
#8
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candylea

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Re: Shipping zones need help

Sorry oversea :oops:

only have 2 zones set up oversea & australia

21 Sep 2010, 2:40 AM
#9
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Re: Shipping zones need help

Thanks for the help Cobra

Anybody else that is looking for the answer

In Configuration>Shipping/Packing>Order Free Shipping 0 Weight Status > 0 = No

I had it turned on and by turning it off it works

Now I have a flat rate overseas $30.00 & Free for Australia

Thanks :clap: