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Download file problem on test customer purchase

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17 Sep 2010, 4:21 PM
#1
bargainmall avatar

bargainmall

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Download file problem on test customer purchase

Hello , Rusty here a new Zenner , I'm having download problems after customer purchase . I have been testing my site and making test purchases to see what my downloads do . yesterday I have problems with 404 code , that has been taking care of . now when i do a purchase and receive the update e-mail and go to the link to download , i get this message
C:\Users\Rusty\AppData\Local\Temp\vR1Fw+Bv.txt.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator.

and which my hosting company is checking this out to , they do changes and me to try and I get the same message that the download has failed and cannot be saved on my computer , and they are checking out the server , But if I got in to my Zen Admin back office and change my Download by Redirect to TRUE , and that does when you download the file , it opens to a web browser and shows the full page and not save it to file , this only a one page test , and 5 or more . Is there something I have missed or has to set up different in program it self , The version Of zen Cart I"m using is v1.3.9d and Pay Pal Express check out , my web browser are firefox and IE 8 and also opera and all I get this same message , does anyone have any Ideas ,

17 Sep 2010, 7:25 PM
#3
bargainmall avatar

bargainmall

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Re: Download file problem on test customer purchase

well the problem was cause , by accidentally in my Zen Back Admin office I turn on the GZip Compression by mistake . and that sure made a mess , now everything is working properly now , So if anyone has this problem , do not turn on the GZip Compression,

that Is in Configuration > GZip Compression ,
that in Zen Admin Back Office

Thank You for the replay back

kind regards
rusty

17 Sep 2010, 7:45 PM
#4
drbyte avatar

drbyte

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Re: Download file problem on test customer purchase

That suggests that you're using an old version of Zen Cart.

17 Sep 2010, 8:28 PM
#5
bargainmall avatar

bargainmall

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Re: Download file problem on test customer purchase

my other site has the new version v1.39f and i thought i put on my second site as well , but I had problems and the web host company installed for me and thats what version they put in . Now its back to work on finishing my second site .

Thank you for the replay

kind regards
Rusty