404 after login but back button goes to account page with user logged in

Hi,

My store has been working fine for over a year but has recently started displaying a problem when customers login or out. I've spent 2 days searching the forum, tried various suggestions but had no luck.

After logging in as a customer I get a 404 page not found error but when I press the back button I am taken to my account page which is what should happen after login. From this point on all is well. I can browse products, add to cart and check out fine. I also get a 404 on logout and again the back button takes me to the main page logged out.

It appears that part of the url is missing so it could a problem in the configuration file by I can't see it.

Any help would be appreciated.
Richard

Zen Cart Ver. 1.3.5
PHP Ver. 5.2.14
MySQL Ver. 5.1.48
Using Apache 2 on linux hosted by Heart Internet

Store - configure.php follows:

// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://mtcmotorcycles.co.uk');
define('HTTPS_SERVER', 'https://web170.secure-secure.co.uk');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_CATALOG', '/mtcmotorcycles.co.uk/shop/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/sites/mtcmotorcycles.co.uk/public_html/shop/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', '');
define('DB_SERVER_PASSWORD', '');
define('DB_DATABASE', '');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', ''); // use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/sites/mtcmotorcycles.co.uk/public_html/shop/cache');

Admin - configure.php follows:

/ Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
/*

• URLs for your site will be built via:

• HTTP_SERVER plus DIR_WS_ADMIN or
  

• HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or 
  

• HTTP_SERVER plus DIR_WS_CATALOG or 
  

• HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
  

• ...depending on your system configuration settings
  */
  define('HTTP_SERVER', 'http://mtcmotorcycles.co.uk');
  define('HTTPS_SERVER', 'https://web170.secure-secure.co.uk');
  define('HTTP_CATALOG_SERVER', 'http://mtcmotorcycles.co.uk');
  define('HTTPS_CATALOG_SERVER', 'https://web170.secure-secure.co.uk');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/shop//');
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_ADMIN', '/mtcmotorcycles.co.uk/shop//');
define('DIR_WS_HTTPS_CATALOG', '/mtcmotorcycles.co.uk/shop/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/sites/mtcmotorcycles.co.uk/public_html/shop/****/');
define('DIR_FS_CATALOG', '/home/sites/mtcmotorcycles.co.uk/public_html/shop/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', '');
define('DB_SERVER_PASSWORD', '');
define('DB_DATABASE', '');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', ''); // use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/sites/mtcmotorcycles.co.uk/public_html/shop/cache');

What's your apache server error_log telling you is the cause of the 404 error?

Thank you for your quick reply.

The url isn't in the error logs but the 404 page states: 'The requested URL /shop/index.php was not found on this server.'

The login page has the url: 'https://web170.secure-secure.co.uk/mtcmotorcycles.co.uk/shop/index.php?main_page=login&zenid=***'

The 404 page has the url: 'https://web170.secure-secure.co.uk/shop/index.php?main_page=index&zenid=***'

As you can see 'mtcmotorcycles.co.uk' is missing from the url and the reason why the file is not found.

When I click the back button the url is correct and I'm logged in. Everything is fine from this point on until I logout. when the 404 re-occurs.

Richard

You need to put the domain into the HTTPS_SERVER setting, not the DIR_WS_HTTPS_ setting

/includes/configure.php

define('HTTP_SERVER', 'http://mtcmotorcycles.co.uk');
define('HTTPS_SERVER', 'https://web170.secure-secure.co.uk[B]/mtcmotorcycles.co.uk[/B]');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/shop/');
define('DIR_WS_HTTPS_CATALOG', '[B]/shop/[/B]');

Thank you very much for your help DrByte.
The shop is working fine now.

Richard