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Orders not showing

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29 Sep 2010, 8:07 PM
#1
hamid84 avatar

hamid84

Zen Follower

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Feb 2007
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Walsall
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Orders not showing

Hi,

Recently we had a few orders but nothing was displayed in admin panel but payment went through.

I asked customer and he said during checkout he was never asked to add any details and then he was taken to Payment server page where he made payment.

It has happend twice. What could be the issue?

I have not added any module for the last 3 months so no changes have been made.

www.softhands.co.uk
Zen Lover

30 Sep 2010, 5:57 PM
#2
yoz8225 avatar

yoz8225

New Zenner

Join Date:
Feb 2007
Posts:
22
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Re: Orders not showing

I have just had the same exact problem.... I get a payment via PayPal indicating a purchase was made through the website, but no order shows up in the Admin. My Zen version is1.3.7 and has been in place since 2007. This is freaky! Anyone's help would be appreciated. :censored: