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Salemaker not working

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6 Oct 2010, 4:28 PM
#1
pglad avatar

pglad

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Salemaker not working

Hi

I've just set up a new site using 1.3.9f and found that Salemaker will not work on any products. I've upgraded to 1.3.9g but the problem still exists. I've tried all the different options within salemaker (using a date, no date etc.)

I can add a specials price without any problem.

As yet there are no added modules.

Does anyone alse have this problem?

6 Oct 2010, 4:40 PM
#2
ajeh avatar

ajeh

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Re: Salemaker not working

SaleMaker works with the Product's master_categories_id ... where the master_categories_id is the Category that "owns" the Product ...

Then, if you set the SaleMaker sale on that Category, it will show as being on Sale ...

What are your exact settings that you are using on your Sale in SaleMaker ... :unsure:

6 Oct 2010, 4:50 PM
#3
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pglad

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Re: Salemaker not working

Here are the Salemaker settings:

Date Added: 10/06/2010 Last Modified: 10/06/2010 Last Status Change: 10/06/2010
Deduction: 5.0000 Percent Pricerange: $0.00 to $0.00 Specials Condition: Ignore SaleCondition - No Sale Applied When Special Exists
Starts: Immediately Expires: Never

I have applied this to one master category of product. I've also tried changing start and end dates, price range... but none of them work.

Thanks
Patrick

6 Oct 2010, 4:58 PM
#4
ajeh avatar

ajeh

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Re: Salemaker not working

And if you change this setting?
Specials Condition: Apply SaleDeduction to Specials Price - Otherwise Apply to Price

6 Oct 2010, 5:01 PM
#5
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pglad

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Re: Salemaker not working

Same result I'm afraid, no change! :cry:

6 Oct 2010, 5:10 PM
#6
ajeh avatar

ajeh

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Re: Salemaker not working

What happens if you switch to the Classic Template as a test to see if this is a template issue ... :unsure:

6 Oct 2010, 5:14 PM
#7
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pglad

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Re: Salemaker not working

No, doesn't work with the original green template either.... Grrrr

6 Oct 2010, 5:20 PM
#8
ajeh avatar

ajeh

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Re: Salemaker not working

Did you start this site with v1.3.9f or with v1.3.8?

If you look at your SaleMaker, what is the Category on sale and its categories_id?

If you edit one of the Products in this Category, are they Linked Products?

If you look at this Category of Products ... and click on C for Copy, then click on the Multiple Categories Link Manager ... what Category has the Yellow icon on it?

6 Oct 2010, 5:33 PM
#9
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Re: Salemaker not working

I started with 1.3.9f

No products are linked as this is a new installation, but when I go into the Multiple Categories Link Manager there is a warning that no Master Category has been set for the product. I guess this must be where the problem lies? All the products were imported from a data feed and I guess there must have been some kind of data mismatch in there?

6 Oct 2010, 5:45 PM
#10
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pglad

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Re: Salemaker not working

Yes the problem is with the database, the product master_categories_id has not been set.

Thanks for your help, cup of coffee and donut coming right up!

6 Oct 2010, 5:48 PM
#11
ajeh avatar

ajeh

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Re: Salemaker not working

You import you products, don't you ... :cool:

If you use NO Linked Products, you can go to the Tools ... Store Manager ... and run the following, in this order:

Reset ALL Products Master Categories ID
to be used for Linked Products and Pricing: Reset

Update ALL Products Price Sorter
to be able to sort by displayed prices: Update

and all of the master_categories_id will be fix and the products_price_sorter ... both of which are ignored by most all Import Software programs ...

7 Oct 2010, 9:26 AM
#12
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Re: Salemaker not working

You're a genius! That did the job, thanks very much :clap:

7 Oct 2010, 1:26 PM
#13
ajeh avatar

ajeh

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Re: Salemaker not working

You are most welcome ... thanks for the update that fixing the master_categories_id on your Products fixed the issues with Sale Maker Sales so that they are now working ... :smile: