Wanted: View Customers Shopping Cart

Hello all,
A client of mine has asked if there is anyway to view a customers shopping cart. I presume there has to be an add-on to do this. Ideally a list of shopping carts and you san select to view all items inside.

Regards,
Matt

In your admin/tools there is a tool to view who's online. This also shows their shopping cart if they have added anything to it.

Paul

Thats brilliant thanks - however is there a way to view users shopping carts that they have saved when they leave the site?

Regards,
Matt

Also I can't find the option to view their cart on Who's online...

Well, I think the view Users Shopping Cart may be in the 1.3.x versions. So, if you have not upgraded lately, you should. And, there is a Mod for viewing the shopping carts of people who have left.

Im using v1.3.9g - Can't find that or the Mod for viewing shopping carts for people that have left.

Regards,
Matt

The mod for viewing customer's carts after they have left the site " they must be customer's that are signed up for you to view" is called Recover Cart Sales you can find it in the Zen Software add ons. Link

Thank you :)

Regards,
Matt

This is perfect for once the viewer has left the site - however is there a module for extending the Who's Online - so you can see what the online user has in their cart?

Regards,
Matt

you CAN see what is in their cart in the who's online, just click the frame with the users that have green carts to see the contents. We use this all the time throughout the day, it can become distracting.:laugh::laugh:

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Maybe im going mad - but the customer name lets you check orders, the customer number lets you edit them....

Any help for this?

Really annoying my Client as they had it before an upgrade/server move

Some server configurations (using suhosin) are unable to share that information because they encrypt it for privacy and security reasons. In such cases Zen Cart cannot allow you to secretly spy over your customers' shoulders while they're shopping.

I recently did an upgrade from 1.3.9a through h and in this process I lost the ability to view my user's shopping cart through the "who's on line" feature...Can anyone please tell me how I can fix this...when the upgrade was done, it was done a - b / b - c / c - d / etc...

thank you in advance

Stitchy:

I recently did an upgrade from 1.3.9a through h and in this process I lost the ability to view my user's shopping cart through the "who's on line" feature...Can anyone please tell me how I can fix this...when the upgrade was done, it was done a - b / b - c / c - d / etc...

thank you in advance

Stichy,

Be sure to check that your config files have the store sessions set to database.
define('STORE_SESSIONS', 'db');

Paul

Hi Paul,
I just checked those two files and they are both set to db?? This is what I see

define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage

on both and I still can't see the shopping carts, just the green lite that says someone is shopping :)

Stitchy

Hmmm. Ok, check and double check your files to be sure that they were all upgraded properly. Specifically, whos_online.php in the admin folder.

My dad always told me to "Check the grounds" when I was troubleshooting an electrical problem on a vehicle. He was always right. In so many of these upgrade problems, it's usually a file that didn't get transferred properly. ;)

Paul