Cross-Sell Works on Some Items & Not Others?

15 Oct 2010, 11:40 AM

#1

Zen Follower

Join Date:: Sep 2004
Posts:: 146
Plugin Contributions:: 0

Cross-Sell Works on Some Items & Not Others?

The cross-sell seems to work on some products but not others. I cannot figure out why.

Here's an example of it not working: http://acreativepagehosting.com/catalog/index.php?main_page=product_info&cPath=17_23&products_id=19
Here's an example of it working: http://acreativepagehosting.com/catalog/index.php?main_page=product_info&cPath=17_33&products_id=61

Can anybody help me??

Stacee Edwards

15 Oct 2010, 12:19 PM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Cross-Sell Works on Some Items & Not Others?

They are not automatic and one needs to add them

Zen-Venom Get Bitten

16 Oct 2010, 1:08 AM

#3

acreativepage

Zen Follower

Join Date:: Sep 2004
Posts:: 146
Plugin Contributions:: 0

Re: Cross-Sell Works on Some Items & Not Others?

I did add them hence there being some and noth others. It shows on the back-end that they are added but they aren't showing up?

Stacee Edwards

16 Oct 2010, 4:52 AM

#4

acreativepage

Zen Follower

Join Date:: Sep 2004
Posts:: 146
Plugin Contributions:: 0

Re: Cross-Sell Works on Some Items & Not Others?

I just tested it out and it appears that the cross-sell module works fine when Tabbed Products pro is disabled. Can anybody help me fix this?? When viewing the source code it appears the pages/products with this code below don't work...

<div id="sc6" class="tabcontent" style="display:block;">

and the ones with this code work...

<div id="sc5" class="tabcontent" style="display:block;">

help!!??

Stacee Edwards

16 Oct 2010, 5:11 AM

#5

acreativepage

Zen Follower

Join Date:: Sep 2004
Posts:: 146
Plugin Contributions:: 0

Re: Cross-Sell Works on Some Items & Not Others?

Figured it out! Looks liek I didn't install one of the SQL files. Lord! i've spent HOURS trying to figure this out!!

Stacee Edwards