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Product Page not found, Error 404

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25 Oct 2010, 5:26 PM
#1
ninjakitten avatar

ninjakitten

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Product Page not found, Error 404

Hi there!
I'm still fairly new to this so please bear with me if this question sounds stupid. I have searched the forums and couldn't find anyone else with this problem so I'm wondering if its just something very simple that I'm missing.

It seems like a product page isn't being created when I add a new product. More specifically, on my site, when I click to see more details about my product it gives me the "Product Page not found, Error 404" error page.
Here is a link to my site to give you an idea of what I'm talking about:
http://www.sweetscense.ca/catalog/index.php?main_page=index&cPath=1_2

I'm not quite sure what I'm doing wrong.

Here are some additional details:
What version of Zen Cart? 1.3.9
Is it a new install or an upgrade? New Install
What the addons/contributions you have installed? Aberdeen Neutral Template
What customizations have you made? Modified a couple of the style sheets and replaced some of the graphics.

Any information you guys could provide me would be greatly appreciated!

Thank you!

26 Oct 2010, 11:55 AM
#2
ninjakitten avatar

ninjakitten

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Re: Product Page not found, Error 404

update
Steps I've taken to figure out whats wrong:
-:frusty:
-Checked every possible config option within zencart, couldnt find anything that would prevent product pages from being created.

To check if it was a bug I:
-Went under config/mystore/missing page check, and selected Off.
-Clicked on the product on my site. The page was completely blank instead of showing the "Page not found" message.
-Checked to see if a debug.log file was created in my cache folder. There wasn't one.
-Went under config/mystore/missing page check, set it back to page not found.

I'm thinking it must be a file/folder permission issue. Maybe a folder that should be set to read/write is set to read only, therefore preventing the program from creating a product page.
Is this possible? If so, what file/folder should I be looking for.

Thanks for taking the time to read this. :smile:

27 Oct 2010, 3:53 PM
#3
ninjakitten avatar

ninjakitten

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Re: Product Page not found, Error 404

:cry: I am completely stuck and don't know what else to try. Please help, any suggestions at all would be appreciated.

27 Oct 2010, 4:56 PM
#4
drbyte avatar

drbyte

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Re: Product Page not found, Error 404

Seems like you're missing files and maybe even folders under the /includes/ folder and subfolders.
The MOST common cause of problems such as this is a bad FTP upload, where files/folders were missed or didn't upload completely.

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27 Oct 2010, 5:34 PM
#5
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ninjakitten

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Re: Product Page not found, Error 404

OMG!!!!!!!! THANK YOU!!!!!!!!!!!!!! :hug:
I reloaded the entire includes folder and it works now!