Started by nickgreaves on 27 Oct 2010, 11:13 AM · Views: 10,057
New Zenner
Anyone find a solution other than reverting back to 1.3.9g?
Sensei
Get Em Fast:
In post #21 nickgreaves posted "Database Patch Level: 1.3.9a".
Could that have anything to do with his problem, as his database isn't 1.3.9g, while he's trying to upgrade from 'g' to 'h'?
I mean, if he had a "working 1.3.9g", shouldn't the database reflect that?
Just a question..................
nickgreaves:
I don't think there have been any changes to the database structure since 1.3.9a. Certainly it was working fine with 1.3.9g so unless there has been a change between g and h (which isn't mentioned in the release notes), I doubt if this is the issue.
Regards
Nick
Get Em Fast:
Yea, I know the docs say that there has been no database changes since "a", but I was thinking maybe something in the files just disagreed with "a". But, I know you're right.......I'm thinking that too, but I've seen stranger things happen, ya know?
Like I say though, it was just a question.......I already knew the answer before I posted, but curiosity made me post it anyway........haha.....that killed the cat, didn't it?
There is no change to the database revision level between 1.3.9 releases. As far as database revision goes, the letter simply indicates which version was used when first upgrading to 1.3.9xx.
As such, as suggested, it's not a related factor.
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Totally Zenned
Yea.......didn't really think so, but wanted to clarify. Thanks, Doc.
Teach them to shop and they will shop today;
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New Zenner
Got the same problem as the OP, can't see my new customers
Totally Zenned
This is an odd issue. Did anyone try to compare the files between the 2 versions that are related to the links affected???
Maybe turning on the error logging might record log an error.
Zen Follower
I incurred this problem as well:
Now, if I log into admin and attempt to edit a product, I find that its Product Name, Product Description and Products Model fields are blank.
I first incurred it when I tested out a download with 1.3.9g using Easy Populate Advanced 3.0.3, for the Music Product Type. I assumed it was related to the Music Product Type, as I believe I had success downloading the General Product Type, as far as continuing to see the product name and description in the Admin-editable product screen.
But after upgrading to 1.3.9h, I now do not see my products in the Admin-editable product screen for the general product type, either.
I was beginning to think I had just not noticed before that the general type product was blank, but since viewing this message, I believe I had indeed checked that and it was working for the general product type.
I hope this information is a clue for solving this problem, if someone knowledgeable can make some sense of it. I will be forced to return to 1.2.5.4 Easy Populate to avoid this, but I can see that Easy Populate Advanced 3.0.3 is a really strong program that could be a great assist, as helpful for 2nd language sites as 1.2.5.4, if 3.0.3 didn't have this glitch; and since this problem has not come up in any of the 3.0.3 discussions, maybe it was new for the music product type in as of one of the 1.3.9 updates. I didn't start using 3.0.3 until version g.
Notageek
Related posts:
See my post: http://www.zen-cart.com/forum/showthread.php?t=144647&highlight=notageek&page=2.
A version of this problem seems occurring as described in my Post #73, here, http://www.zen-cart.com/forum/showthread.php?t=153401&highlight=notageek&page=8. See Paragraph 3 of Post #73 where it describes that I had blank descriptions in the Admin-editable product screen, but the descriptions show in the cart.
I hope this information sheds some light on this blank Admin product screen problem.
Notageek
Sensei
nickgreaves:
Now, if I log into admin and attempt to edit a product, I find that its Product Name, Product Description and Products Model fields are blank.
The same applies if I create a new product and then edit it.
The Product Name and Product Model are correctly shown in the list of products for any category and all information is correctly shown within the normal customer view of products.
nickgreaves:
OK, some additional information:
On the admin home page, under "New Customers" only the dates are shown. The customer names are missing.
On orders, all of the address information is missing.
Okay, this appears to be a PHP version conflict. Older versions of PHP are croaking on the use of a parameter added only in newer versions.
Stay tuned for a patch ...
Update:
NOTE: SOLUTION POSTED HERE: http://www.zen-cart.com/forum/showpost.php?p=953964&postcount=6
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Sensei
notageek:
I first incurred it when I tested out a download with 1.3.9g using Easy Populate Advanced 3.0.3, for the Music Product Type. I assumed it was related to the Music Product Type, as I believe I had success downloading the General Product Type, as far as continuing to see the product name and description in the Admin-editable product screen.
I don't see how this thread's main issue has anything to do with EasyPopulate.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Zen Follower
Reply accepted as "same symptom, different circumstances - module involved."
In case it eventually would appear relevant, my host's php version is 5.1.6 although 5.2.13 is offered on another server, FYI.
New Zenner
DrByte:
Okay, this appears to be a PHP version conflict. Older versions of PHP are croaking on the use of a parameter added only in newer versions.
Stay tuned for a patch ...
What PHP version(s) will 1.3.9h work with as is? Looks like the latest in general use are 5.2.14 and 5.3.3.
Should I be asking my ISP to upgrade the version on their server?
Regards
Nick
Sensei
I have no problems with anything in v1.3.9h when using PHP 5.2.12 or newer versions.
That includes ALL the symptoms discussed in the previous 50 posts of this thread. ie: more specifically, I DO NOT HAVE any of those symptoms when using PHP 5.2.12 or newer (including up to 5.3.3).
However, I've confirmed that PHP 4.4 does indeed dislike these changes made in 1.3.9h.
We're working on an update that will fix that incompatibility.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
New Zenner
DrByte:
I have no problems with anything in v1.3.9h when using PHP 5.2.12 or newer versions.
The server I'm using is currently running 5.2.1.
I've asked my ISP if they can upgrade the version though if you're working on a patch anyway I guess that's not urgent.
Regards
Nick
Zen Follower
Not to be irrelevant, but in case it helps, this discussion prompted me to check to see whether my cart was showing the correction to the category name and description after a re-upload. The actual customer view of the cart shows the correction.
However, my Admin-editable product screen still shows the prior errors in the Spanish name and description, which shows me that at one time I was able to upload with EP 3.0.3 in the general product type, and see the upload in the Admin-editable product screen. Since upgrading to 1.3.9h, that Admin-editable product screen is actually being bypassed.
So, I would suppose that php ver. 5.1.6 is not operating in this respect with 1.3.9h, because the upgrade is the difference in the two uploads bringing about this occurrence.
It would be interesting to see if the patch will also affect the operation of Easy Populate 3.0.3 in this respect.
Sensei
The display problem in the admin is just that: a display problem. The display problem doesn't care how the data was put there initially, whether EP or typed by hand. It's just not displaying it because it's running into a PHP error.
If you're having problems with EP, they should be discussed in the EP support threads.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Sensei
DrByte:
nickgreaves:
Now, if I log into admin and attempt to edit a product, I find that its Product Name, Product Description and Products Model fields are blank.
The same applies if I create a new product and then edit it.
The Product Name and Product Model are correctly shown in the list of products for any category and all information is correctly shown within the normal customer view of products.
nickgreaves:
OK, some additional information:
On the admin home page, under "New Customers" only the dates are shown. The customer names are missing.
On orders, all of the address information is missing.
Okay, this appears to be a PHP version conflict. Older versions of PHP are croaking on the use of a parameter added only in newer versions.
Stay tuned for a patch ...
Solution posted here: http://www.zen-cart.com/forum/showpost.php?p=953964&postcount=6
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
New Zenner
DrByte:
Solution posted here: http://www.zen-cart.com/forum/showpost.php?p=953964&postcount=6
First file patched, second replaced with 1.3.9g version.
Working fine (PHP 5.2.1).
Have also asked ISP to install latest PHP version so will revert the two files to the standard 1.3.9h versions then and test again.
Regards
Nick
PS: Thanks very much.
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