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Help! My storefront is blank

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30 Oct 2010, 1:13 AM
#1
cinbou avatar

cinbou

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Help! My storefront is blank

After struggling quite a bit to get my site upgraded to 1.3.9h, I finally thought I had everything ok, but when I loaded over my template files from my old site, my storefront went blank. I tried to find a log file in my cache folder, but nothing is showing up? Is there a thread on how to use the cache folder in 1.3.9? I know it is included now.

Any ideas on how I can fix my 'blank' storefront? The link is http://www.providencefirevideos.com/shop/

30 Oct 2010, 5:55 AM
#2
kobra avatar

kobra

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Re: Help! My storefront is blank

Try switching to the classic template - - and if it appears
You have narrowed it to one of your template files
Either mis edited or if they work else where a possible corrupt upload

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30 Oct 2010, 9:29 AM
#3
stevesh avatar

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Re: Help! My storefront is blank

Technically, that's not a blank page. Your page is dying right after the stylesheets are linked. In a stock Zencart installation, the next lines in the source are:

</head> <body id="indexHomeBody"> <div id="mainWrapper">

I would use the Developers Tool Kit to search for </head> and see if you've edited any of the files (7) that are returned. You may have made a mistake, or one of those files may be corrupted.

30 Oct 2010, 10:27 AM
#4
kuroi avatar

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Re: Help! My storefront is blank

Using the debug facility explained in this FAQ Entry. Should help you to track down the nature and location of the error.

Kuroi Web Design and Development | Twitter

(Questions answered in the forum only - so that any forum member can benefit - not by personal message)

30 Oct 2010, 2:42 PM
#5
cinbou avatar

cinbou

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Re: Help! My storefront is blank

:clap::clap::clap:

Everyone on this site is awesome! Figured it out with the debug utility. Now I need to figure out why my credit card options are not the same... I'll do some searching in the threads, but if someone has a link, I'd appreciate it!

30 Oct 2010, 3:05 PM
#6
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Re: Help! My storefront is blank

Now I need to figure out why my credit card options are not the same.
Have they been changed??

Are you using a fully security patched version of ZenCart?
You might have been hacked??

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17 Jan 2011, 12:49 AM
#7
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tiagail

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Re: Help! My storefront is blank

Thank you GOD for this page, and THANK you Zen Cart for the debug utility!

!
:hug: