Forums / PayPal Express Checkout support / PayPal web transaction details missing product attributes?

PayPal web transaction details missing product attributes?

Locked

Views: 2,533

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
31 Oct 2010, 1:27 AM
#1
crunch avatar

crunch

Zen Follower

Join Date:
Mar 2009
Posts:
227
Plugin Contributions:
0

PayPal web transaction details missing product attributes?

ZC v1.3.9h
PHP 5.2.14
Express Checkout

On the PayPal website when viewing "Transaction Details" of a completed transaction, it used to list the Product and the attributes chosen in the "Shopping Cart Contents" section.

After upgrading to 1.3.9h, I noticed that with a new completed PayPal transaction that the product attributes no longer appear in the "Shopping Cart Contents" section when viewing the Transaction Details in PayPal. All it shows is the Product and model number. I checked the order in Zen admin and it shows the attributes that were selected.

Is this normal behavior with 1.3.9x and the updated PayPal payment module?

31 Oct 2010, 1:41 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: PayPal web transaction details missing product attributes?

Attributes are indeed added, but PayPal only accepts the first 127 characters of the description, which includes the attributes.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

31 Oct 2010, 1:58 AM
#3
crunch avatar

crunch

Zen Follower

Join Date:
Mar 2009
Posts:
227
Plugin Contributions:
0

Re: PayPal web transaction details missing product attributes?

I checked the paypal log files and the [L_DESC0] => entries show the selected attributes, so it appears they are indeed being passed to PayPal. I am not sure why they no longer show up in the transaction details of a completed order.

I guess it must be something quirky on the PayPal back-end of things.

7 Dec 2010, 3:00 AM
#4
chrisxstyles avatar

chrisxstyles

New Zenner

Join Date:
Jul 2010
Posts:
4
Plugin Contributions:
0

Re: PayPal web transaction details missing product attributes?

How do you look into the paypal logs? I am having the same problem. The attributes aren't showing up in the paypal payment received email. Thanks.

7 Dec 2010, 3:46 PM
#5
dw08gm avatar

dw08gm

Totally Zenned

Join Date:
Sep 2008
Location:
DownUnder, overlooking South Pole.
Posts:
1,017
Plugin Contributions:
2

Re: PayPal web transaction details missing product attributes?

In what order does Paypal display the first 127 characters of the description.

If it is based on an array sent by zencart, where in which file is this array.

Thanks