Zen Cart Logo
Forums / Built-in Shipping and Payment Modules / My Store State and nearby state generates NO shipping methods!

My Store State and nearby state generates NO shipping methods!

Locked

Views: 1,433

Results 1 to 7 of 7
This thread is locked. New replies are disabled.
1 Nov 2010, 12:20 AM
#1
lucistuff avatar

lucistuff

New Zenner

Join Date:
Oct 2010
Posts:
25
Plugin Contributions:
0

My Store State and nearby state generates NO shipping methods!

Hello,

My clients ZEN-CART store is located in (shipping from) ND.

http://westdakotakobe.com/shop/

If you add something to your cart - it goes to the shopping cart page. Now I try to estimate shipping from Montana, Wyoming, South Dakota - there are NO Available Shipping Methods. Even though I have UPS module turned on (green in admin). Seems any nearby state does not have a shipping choice/method.

WAIT...It does work.............If I try to estimate shipping from say Oklahoma, I get the only shipping method I have turned on (in admin) which is UPS. Further away from ND works - close to ND doesn't.

What is up with this? Ghosts maybe?

Luci :wacko:

1 Nov 2010, 4:48 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: My Store State and nearby state generates NO shipping methods!

What are the settings on UPS shipping module?

What are the settings on the Configuration ... Shipping/Packaging ...

What is your 5 digit US zip code that you are using?

NOTE: I try on your site for Montana:

Shipping quotes are based on the address information you selected:
Montana 59002 United States
Available Shipping Methods Rates
United Parcel Service (108.00lbs) (Next Day Air Saver) $465.33

1 Nov 2010, 8:25 PM
#3
lucistuff avatar

lucistuff

New Zenner

Join Date:
Oct 2010
Posts:
25
Plugin Contributions:
0

Re: My Store State and nearby state generates NO shipping methods!

Wow - so the Montana zip you used (59002) worked!!! Awesome!!!

Yet strange............maybe a bug?

Try this zipcode for Miles City - it doesn't work - 59301.

1 Nov 2010, 8:31 PM
#4
lucistuff avatar

lucistuff

New Zenner

Join Date:
Oct 2010
Posts:
25
Plugin Contributions:
0

Re: My Store State and nearby state generates NO shipping methods!

Here are my UPS module settings:
United Parcel Service

Enable UPS Shipping
True
UPS Pickup Method
CC
UPS Packaging?
CP
Residential Delivery?
RES
Handling Fee
0
Handling Per Order or Per Box
Box
Tax Class
--none--
Tax Basis
Store
Shipping Zone
--none--
Sort order of display.
0
Shipping Methods:
1DP

MY SETTINGS FOR THE STORE ZIPCODE IS 58060

MY SHIPPING/PACKAGING SETTINGS:
Country of Origin United States
Postal Code 58060
Enter the Maximum Package Weight you will ship 150
Package Tare Small to Medium - added percentage:weight 0:3
Larger packages - added packaging percentage:weight 10:0
Display Number of Boxes and Weight Status 2
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 2
Display Order Comments on Admin Invoice 1
Display Order Comments on Admin Packing Slip 1

The zipcode I used to test it - and didn't work is 59301.

1 Nov 2010, 9:21 PM
#5
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: My Store State and nearby state generates NO shipping methods!

Your's doesn't work on 105 pounds plus 3 pounds Tare Rate ... mine does:

United Parcel Service (1 x 108.00lbs) (Next Day Air Early AM) $506.99
United Parcel Service (1 x 108.00lbs) (Next Day Air) $473.36
United Parcel Service (1 x 108.00lbs) (2nd Day Air) $185.99
United Parcel Service (1 x 108.00lbs) (3 Day Select) $147.37
United Parcel Service (1 x 108.00lbs) (Ground) $84.77

However, you will notice that Next Day Air Saver does not show ...

You might enable all methods then see which show for you and where to get the ones that will always show ...

2 Nov 2010, 5:04 PM
#6
lucistuff avatar

lucistuff

New Zenner

Join Date:
Oct 2010
Posts:
25
Plugin Contributions:
0

Re: My Store State and nearby state generates NO shipping methods!

Talk about a light coming on!!! :bangin:

Of course there are small towns that don't get the single method I had selected in the UPS module settings.

Sooooo it's fixed now...Like you said - turn on more 1-day options/methods for the smaller rural towns. I even turned on the 2-Day options as some small towns don't have 1-day service. Yep, it's true.

thanks Ajeh!

2 Nov 2010, 7:30 PM
#7
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: My Store State and nearby state generates NO shipping methods!

You are most welcome ... thanks for confirming that the issue is that UPS cannot deliver to ALL addresses will ALL methods and sometimes you need to enable additional methods to cover everywhere ... :smile: