Forums / Managing Customers and Orders / How to upload tracking numbers?

How to upload tracking numbers?

Locked

Results 1 to 4 of 4

This thread is locked. New replies are disabled.

7 Nov 2010, 11:07 PM

gsmsalers

New Zenner

Join Date:: Feb 2009
Posts:: 71
Plugin Contributions:: 0

How to upload tracking numbers?

Hi.
When I create shipping label via Paypal it sends tracking number to customers. But customers keep asking me where's my item. Is there any automated way that upload tracking numbers to customers accounts from Paypal.
Thank you.

3 Dec 2010, 7:45 PM

mattzcm

New Zenner

Join Date:: Dec 2010
Posts:: 9
Plugin Contributions:: 0

Re: How to upload tracking numbers?

Hi,

I do not know of an automated method for this, however there is a commercially available module for sending customers pre-formatted Delivery Tracking emails, complete with the URL for tracking the delivery.

18 Dec 2010, 3:05 PM

hamid84

Zen Follower

Join Date:: Feb 2007
Location:: Walsall
Posts:: 223
Plugin Contributions:: 0

Re: How to upload tracking numbers?

I usually add the tracking no in comment box.

27 Dec 2010, 12:06 AM

divavocals

Totally Zenned

Join Date:: Jan 2007
Location:: Los Angeles, California, United States
Posts:: 10,011
Plugin Contributions:: 3

Re: How to upload tracking numbers?

gsmsalers:

Hi.
When I create shipping label via Paypal it sends tracking number to customers. But customers keep asking me where's my item. Is there any automated way that upload tracking numbers to customers accounts from Paypal.
Thank you.Have you looked into using Ty Package Tracker (in the free downloads section).. It allows you to enter the tracking number data and send this to customers. Since they are part of the order comments, customer can access this information form their "My Account" page..