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Credit Card Fields Jumping

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9 Nov 2010, 11:07 AM
#1
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saramac

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Credit Card Fields Jumping

I have just installed paypal pro on my site and it is working fine i believe, except for the way it looks on site.

My website is https://www.funkywellyboots.com.
When you use the drop down box to enter what kind of card you are paying with the drop down box jumps across the screen, and then also when you enter date of expiry this fill in field jumps across screen too............which all makes me think that this won't look too 'safe' to a customer and so i really ought to do something about it. The only things I did was to install in admin, enter the paypal info and that's that. I haven't messed around with anything else so can't understand why it is doing this.:dontgetit

I also wondered as a quick additional if anyone knows how to get rid of one of the paypal options in the payment section and just have one paypal option or possibly re-word one of the paypal options?

Any help or advice would be greatly appreciated. Thanks!

9 Nov 2010, 1:34 PM
#2
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Re: Credit Card Fields Jumping

I have just installed paypal pro on my site and it is working fine i believe
Are you sure that you mean paypal pro or PayPal Express??

I do not see where you have the requisite SSL Certificate for paypal pro to accept credit card information on your site

9 Nov 2010, 2:43 PM
#3
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Re: Credit Card Fields Jumping

Yes, I am sure it is paypal pro. The ssl has just been installed today by hostgator, though I have not as yet displayed the seal. In progress as we speak! :blush:

9 Nov 2010, 2:46 PM
#4
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Re: Credit Card Fields Jumping

The ssl has just been installed today by hostgator, though I have not as yet displayed the seal
Also have not set it to switch to https when selecting login and other sensitive pages
https://www.zen-cart.com/tutorials/index.php?article=14

9 Nov 2010, 2:51 PM
#5
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Re: Credit Card Fields Jumping

Ah, thank you Kobra :blush: so sorry, I didn't realise I had to action anything myself. Let's hope it solves the jumping fields error but if not at least I learnt something important on the way. Thanks!

9 Nov 2010, 5:43 PM
#6
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Re: Credit Card Fields Jumping

I believe SSL is all now correctly set up. Thanks again Kobra! Unfortunately fill in fields are still jumping around the page. I'm beginning to now wonder if this is a template issue.
If anyone does have any further insights into this problem or on my other question of how to remove the additional paypal payment option i'd be extremely grateful.

9 Nov 2010, 7:06 PM
#7
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Re: Credit Card Fields Jumping

Unfortunately fill in fields are still jumping around the page
I did not see this at all???

9 Nov 2010, 7:22 PM
#8
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Re: Credit Card Fields Jumping

I have investigated further and the problem doesn't occur in FF or IE, only in Google Chrome.
It is occurring when you choose the credit card type. The fill in field is jumping across the page and then also when you click into field to enter expiry date etc. This field also jumps on page.
I guess maybe it's just one of those things:unsure: