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Newsletters and emails not sending HTML messages

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10 Nov 2010, 5:00 AM

dionb85

New Zenner

Join Date:: Feb 2009
Posts:: 3
Plugin Contributions:: 0

Newsletters and emails not sending HTML messages

Hello guys,

I'm running v1.3.9g. When I go to make a newsletter or email through the admin panel, whether I manually insert HTML or copy and paste it from frontpage into the rich text box or I make the message with the zencart html editor (where it shows up like it's supposed to), whenever I preview, it just shows the raw html. When I send it, it just shows the raw html.

It is also doing this with item descriptions. However, with the descriptions, they preview with the html showing but they show up correctly on the website.

So, my question, what's going on? How to send html newsletters and emails when all it keeps sending is the raw html?

10 Nov 2010, 8:15 AM

muzz

Totally Zenned

Join Date:: Mar 2009
Location:: Australia
Posts:: 604
Plugin Contributions:: 0

Re: Newsletters and emails not sending HTML messages

Hey There,

Worth checking your configuration:

https://www.zen-cart.com/tutorials/index.php?article=113

Also check this thread:

http://www.zen-cart.com/forum/showthread.php?t=152084

10 Nov 2010, 9:01 AM

get_em_fast

Totally Zenned

Join Date:: Dec 2006
Location:: Seligman, MO U.S.A.
Posts:: 2,072
Plugin Contributions:: 1

Re: Newsletters and emails not sending HTML messages

That was a bug in g. Upgrade to h, and you won't see that problem. You can read the release notes and bug fixes HERE.