Creating Free Shipping for single products

Hi All,

I hope someone can advise me on this issue.

I have a product that we offer free shipping on, so need that to reflect in the cart.

I set the free shipping option, and it comes up as an option in the cart, but it also shows a Special Delivery Option of £6.05. If it was to be sent Special Delivery, it would be £22.65. I wouldn't mind having the Special Delivery Option, but at the correct price.

All other items come up with the correct Special Delivery opion, and the weight is set correctly.

I look forward to any advice on this one.

Regards,

Andy

Normally, if the product itself is set, in your admin, to Always Free Shipping in the product's settings, and you have free-shipper enabled, then the product will be offered as free shipping.

Hi there,

Thank you for your reply.

The Free Shipping option does appear, but the Special Delivery (wrong price) also appears.

What do you think?

Andy

What module is presenting your "Special Delivery" options? Seems like that is your problem.

Hello again,

Thank you for your time so far.

I am using a Royal Mail Shipping Module. This works fine with all the other sales that have gone through, with special delivery.

Is there somewhere that will tell me the exact module I am using?

Regards,

Andy

Hi,

I have now worked out why it puts the Special Delivery cost as the lowest. When the product is made Free Shipping, the weight goes to 0kgs, and therefore the Special Delivery cost is based on that.

I feel so close now, but I hope someone can help to rectify this problem.

Regards,
Andy