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Email setting for receiving the order ?

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13 Nov 2010, 5:48 PM
#1
twinstream avatar

twinstream

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Email setting for receiving the order ?

How does this work ?

Do I need to send a copy of the customers confirmation order to myself so that I know I have a order ?

Seems like there should be a notification to myself that an order is placed but if I turn off send a copy of the confirmation order I get nothing.

In other words, does my zen cart just send one email out when a customer places an order to the customer

or

one email to the customer and one to me ?

If there is another email sent to me at the time of order....where do I set that address ?

Thanks,

Twinstream

13 Nov 2010, 5:53 PM
#2
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Re: Email setting for receiving the order ?

If there is another email sent to me at the time of order....where do I set that address ?
admin > config > email options

13 Nov 2010, 6:03 PM
#3
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Re: Email setting for receiving the order ?

Whiich option sends the email of the order to me ?

13 Nov 2010, 6:18 PM
#4
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Re: Email setting for receiving the order ?

twinstream:

How does this work ?

Seems like there should be a notification to myself that an order is placed but if I turn off send a copy of the confirmation order I get nothing.

Thanks,

Twinstream

You need to turn this back on if you want Zencart to send you an email as well as the customer.

Keith

13 Nov 2010, 6:22 PM
#5
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Re: Email setting for receiving the order ?

twinstream:

Whiich option sends the email of the order to me ?
Did you even look????

Send Copy of Order Confirmation Emails To

13 Nov 2010, 7:23 PM
#6
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Re: Email setting for receiving the order ?

I am the owner of the store yet I get a "copy" of the order confirmaton to the customer which was where my stubborn mind block was not letting me proceed.

So to proceed further, can I modify the order confirmation email "copy" to my company or will that also change the order confirmation to the customer ?

Again, just seems like two emails need to be sent....one to the customer stating the confirmation....and one the the store owner..."Hey, You Have A Order !!!"

Thanks,

Twinstream

13 Nov 2010, 7:27 PM
#7
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Re: Email setting for receiving the order ?

can I modify the order confirmation email "copy" to my company or will that also change the order confirmation to the customer ?
Modify HOW??
Again, just seems like two emails need to be sent....one to the customer stating the confirmation....and one the the store owner..."Hey, You Have A Order !!!"
When you receive a copy you know that you have an order

13 Nov 2010, 7:42 PM
#8
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Re: Email setting for receiving the order ?

Ok,

Lets assume I have someone receiving emails (hundreds) and starts reading thru them and they see:

Order Confirmation from (Our Company)

Jane Doe

Thanks for shopping with us today!
The following are the details of your order.

Order Number: 33
Date Ordered: Saturday 13 November, 2010
Detailed Invoice:

Seems like they could skip right thru it and not know that your company needs to act on this copy of a order confirmation.

Two emails need to be sent. (1) to the customer...(1) to my company.....not a copy of the confirmation cause it IS confusing.

Thanks,

Twinstream

13 Nov 2010, 8:03 PM
#9
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Re: Email setting for receiving the order ?

Lets assume I have someone receiving emails (hundreds) and starts reading thru them ...
Should be no need for hundreds....
Create a special email address for orders and insert it in the email options

Send Copy of Order Confirmation Emails To > orders@yourdomain

Two emails need to be sent. (1) to the customer...(1) to my company.....not a copy of the confirmation cause it IS confusing.
One would have to custom code anything else