I can't see the edit box

When I enter the Shipping module in my admin site, I only see 4 columns: Modules (2 columns) Sort order and Action. As I remember, there is supposed to be an edit box on the right, right?

When I select a shipping module (say FedEx), the "i" turns to an arrow, but there is no edit box on the right. Payment Module and Order Total Module are fine

Usually this is caused by a backup file or bad or otherwise corrupt file in the auto loading directory:
/includes/modules/shipping

Check your directory /cache and see if you see any error logs ... assuming you are using v1.3.9 ...

If not using v1.3.9, you can get from the Free Software Add Ons the Debug Tool and install that ...

NOTE: in v1.3.9, the Debug Tool is built in already ...

I have a similar problem. I just upgraded to 1.3.9.h. When I try to edit different items under the ADMIN|Configuration menu. for instance email - Allow guest to tell a friend. When I click on it, the description column expands and takes up the whole page so that I can't see the box to change the value from true to false. The i changes to an arrow but can't see to the right to get to the arrow. Doesn't matter how wide of a screen I use. This happens on about 90% of the fields under the configuration so I haven't been able to update my configuration fields. Is there a setting somewhere that needs to be set. I do not have this problem on my live version 1.3.9.f

thanks,
Maria

Ajeh:

Usually this is caused by a backup file or bad or otherwise corrupt file in the auto loading directory:
/includes/modules/shipping.php

I am using 1.3.9f, and don't have the energy to upgrade to the new version, especially near the holiday season when I get a lot of orders.

I am assuming that the shipping.php file is supposed to be in the admin folder, right? The only shipping.php file I have is in includes/classes/shipping.php Is this the one you are talking about?

If so, can I just reinstall that file from the original zip file?

SPembleton:

I am using 1.3.9f, and don't have the energy to upgrade to the new version, especially near the holiday season when I get a lot of orders.

I am assuming that the shipping.php file is supposed to be in the admin folder, right? The only shipping.php file I have is in includes/classes/shipping.php Is this the one you are talking about?

If so, can I just reinstall that file from the original zip file?

Sorry ... I made a typo ... I meant the directory:
/includes/modules/shipping

is a self loading directory ...

So the problem is most likely in that directory ...

Could you check if you have any files in there that are not code files?

Code files belong in:
/includes/modules/shipping

and language files belong in:
/includes/languages/english/modules/shipping

Do you see any debug logs in the:
/cache

directory that might spell out the errors?

Inside Includes/modules/shipping I have a directory named sideboxes, plus the files: fedexexpress.php, fedexground.php, flat.php, freeoptions.php, freeshipper.php, item.php, perweightunit.php, storepickup.php, table.php, ups.php, usps.php, upsstd.php, and zones.php.

My latest DeBug file says: [21-Nov-2010 11:09:20] PHP Fatal error: Cannot redeclare class usps in /home/content/S/P/e/SPembleton/html/includes/modules/shipping/uspsstd.php on line 912.

There are a whol lot of other files.Do you want to know about any of the other files?

What happens if you rename:
upsstd.php

to the new name:
upsstd.php_HIDE

and then try the Modules ... Shipping ... does it start to work? :unsure:

What do you mean by there are a whole lot of other files?

Thank you!! Works perfect.

Should I just delete that file now?

Also - can I clean out my cache?

Small thing, I just noticed the following error message just below the Shipping Module title: ERROR: module not loaded due to missing language file: /home/content/S/P/e/SPembleton/html/includes/languages/english/modules/shipping/uspsstd-old.php (That is what I renamed the file to get it to work)

Everything works, but thought I would tell you.

I specifically said to call it:
upsstd.php_HIDE

as calling it:
upsstd-HIDE.php
upsstd-old.php

would produce an error ...

Try calling it the name that I gave you and see if that works ...

As to deleting it ... you might want to figure out why it is there in the first place ...

Perfect. Sorry I didn't read you earlier post carefully. Thanks for all of the help!

You are most welcome ... glad things are working now ... :smile: