email config problem with godaddy host

21 Nov 2010, 7:49 PM

#1

New Zenner

Join Date:: Nov 2010
Location:: Oklahoma City, OK USA
Posts:: 4
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email config problem with godaddy host

Hi, haveing a problem with godaddy hosting email account setup. I set all my email options in the admin>emails settings and the email works for the most part unless I send to AOL or hotmail, I have already read the other post about those 2 rejecting emails from unknown and sending them to the spam folder due to them being sent from "unknown". I contacted godaddy to check things out but of course they say it is a zen cart problem with zen cart not applying correct email address to the "from" field. I currently have it set to smtpauth with the mailbox name, host server, and password set and confirmed with godaddy but when sent to my aol account it goes to spam so I go there and look at the source code and it shows "from" HELO www.my_domain_name.com and not support@my_domain_name.com like it should. Has anyone found a soultion to this problem? I am pretty sure I am not the 1st to have this issue based on the troubleshooting email problems post I already read. I am using zen cart 1.3.9h, linux platform on host. I feel it is something to do with mail going thru relay server vs regular email server but that of course is out of my control. I would be great full for any help or ideas. Thanks

22 Nov 2010, 11:16 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: email config problem with godaddy host

talerian:

I feel it is something to do with mail going thru relay server vs regular email serverCorrect.> talerian:

but that of course is out of my control.Well, not really. There are dozens of MUCH BETTER hosting services out there that are actually configured in a traditional way and work amazingly better in all respects, not isolated to email alone.

.
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27 Nov 2010, 2:59 AM

#3

rspencer1762

New Zenner

Join Date:: Oct 2010
Location:: deep south
Posts:: 88
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Re: email config problem with godaddy host

I am having the same trouble if you find the solution please let me know...

27 Nov 2010, 4:06 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: email config problem with godaddy host

Same solution: Use a better more reliable host.

In the meantime, there's useful information here: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.