Forums / Built-in Shipping and Payment Modules / Continue to checkout not working

Continue to checkout not working

Locked

Views: 3,168

Results 1 to 7 of 7
This thread is locked. New replies are disabled.
24 Nov 2010, 11:24 PM
#1
tonirenier avatar

tonirenier

New Zenner

Join Date:
Nov 2010
Posts:
9
Plugin Contributions:
0

Continue to checkout not working

My site was up and running with no problems and then someone contacted me yesterday to tell me they couldn't complete the checkout. After you are on the shipping page and fill that info in when you click on the "continue to payment" button it just goes to a blank page. Looking at the navigation it appears that it just goes to some blank page titled index.php?main_page=checkout_shipping which is the same page that it starts on but now it's blank. I'm thinking that link isn't working as it should be going to the " index.php?main_page=checkout_payment ". I've tried to find where this is for the last hour and can't seem to get this fixed. Can you help me?

24 Nov 2010, 11:37 PM
#2
tonirenier avatar

tonirenier

New Zenner

Join Date:
Nov 2010
Posts:
9
Plugin Contributions:
0

Re: Continue to checkout not working

Also if it helps my website is https://www.justspice.org

25 Nov 2010, 4:36 AM
#3
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Continue to checkout not working

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

25 Nov 2010, 4:46 AM
#4
tonirenier avatar

tonirenier

New Zenner

Join Date:
Nov 2010
Posts:
9
Plugin Contributions:
0

Re: Continue to checkout not working

Thank you for directing me to that info. Would you happen to know exactly what page I should look at that would be effecting specifically the page that gathers the customer and shipping information as it is the navigation from there that is giving me the blank page.

Thanks

25 Nov 2010, 5:25 AM
#5
tonirenier avatar

tonirenier

New Zenner

Join Date:
Nov 2010
Posts:
9
Plugin Contributions:
0

Re: Continue to checkout not working

I went in and downloaded the debug thing a ma bob and got this error in the cache/ my debug log

[24-Nov-2010 21:17:46] PHP Warning: Cannot modify header information - headers already sent by (output started at /nfs/c05/h03/mnt/76286/domains/justspice.org/html/includes/languages/english/checkout_shipping.php:70) in /nfs/c05/h03/mnt/76286/domains/justspice.org/html/includes/functions/functions_general.php on line 44

Could someone please tell me what I need to change on line 44
Thanks

25 Nov 2010, 6:52 AM
#6
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Continue to checkout not working

It's not line 44 of that file. It's line 70 of the file where "output started at". Explained here in this other FAQ article:
https://www.zen-cart.com/tutorials/index.php?article=87

(FAQs are a handy reference to use)

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

25 Nov 2010, 11:34 AM
#7
tonirenier avatar

tonirenier

New Zenner

Join Date:
Nov 2010
Posts:
9
Plugin Contributions:
0

Re: Continue to checkout not working

Thank You. Got it!