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Search Resulting in Blank Page

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25 Nov 2010, 5:01 PM
#1
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Search Resulting in Blank Page

...when I type in a search keyword it results in a blank page - I have been trying to figure this out for like 2 hours and am coming up empty. The weird thing is the debug only gives me an occassional log....so every time I put in a search and get the blank page I am not always getting a debug log...

Here is what I pulled from a couple of the ones that did come through:

[25-Nov-2010 11:17:42] PHP Warning: require_once(includes/languages/english/credit_cards.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/outplay/public_html/includes/languages/custom/english.php on line 691
[25-Nov-2010 11:17:42] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/languages/english/credit_cards.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/outplay/public_html/includes/languages/custom/english.php on line 691

The files are there so I am baffled on this one?!?!

The website is http://outdoorplaytoys.com and I am on version 1.3.9e

Any help would be GREATLY appreciated...I want the site ready asap for sales!!!! :-(

Jill || I Love Zen Cart Templates || 2 Dogs Design
I Love To Help But Let's Keep It Public Please To Help Others!

25 Nov 2010, 6:22 PM
#3
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Re: Search Resulting in Blank Page

Tried all that already! Been working with Zen for almost 5 years now...know all the steps to take before posting....Debug utility is not even working for me now at all..

It doesn't work with my custom template or the classic.....I am still trying to figure it out......

Jill || I Love Zen Cart Templates || 2 Dogs Design
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25 Nov 2010, 6:23 PM
#4
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Re: Search Resulting in Blank Page

oh and when I tried the strict reporting (which I have never had to use before) I just got an error message......

Jill || I Love Zen Cart Templates || 2 Dogs Design
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25 Nov 2010, 7:11 PM
#5
ajeh avatar

ajeh

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Re: Search Resulting in Blank Page

Is this file on the server?
includes/languages/english/credit_cards.php

If so, try to delete it and reload it ...

Also, you might wish considering upgrading to v1.3.9h, which is the current Zen Cart version on our home page before trying to take this site Live as it is easier before it goes Live than after ... :smile:

Linda McGrath
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25 Nov 2010, 7:24 PM
#6
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Re: Search Resulting in Blank Page

HI Linda,

Yep - updated to 1.3.9h just now - the site has been live for about a month and is doing well...which is why I am stressing!

I have tried to replace the language files completely from a fresh zen folder....didnt make a difference.....the file is definitely there...(even placed it in the custom folder just in case (grasping at straws).....

I am not getting any debug files anymore...so could it not be a php error?!? I am lost without the debug files.....

Jill || I Love Zen Cart Templates || 2 Dogs Design
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25 Nov 2010, 7:38 PM
#7
ajeh avatar

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Re: Search Resulting in Blank Page

For giggles and grins ... are you able to switch to Classic and test it? :unsure:

Linda McGrath
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25 Nov 2010, 7:41 PM
#8
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Re: Search Resulting in Blank Page

Doesnt work in Classic either - that is part of my big baffle....I am usually pretty good at troubleshooting I am really lost here....5 hours later! uugghhh

Jill || I Love Zen Cart Templates || 2 Dogs Design
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25 Nov 2010, 8:04 PM
#9
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Re: Search Resulting in Blank Page

I think I may have found it....looks like it "might" be a problem with the advanced search pages.......i'll report back!

Jill || I Love Zen Cart Templates || 2 Dogs Design
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25 Nov 2010, 8:10 PM
#10
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Re: Search Resulting in Blank Page

Thank you Linda and Kobra as usual.....it turned out to be a corrupt file in the advanced search header_php.php file in pages - which is odd because I do not recall ever using that file.....at least its solved!!!!

Ah the fun of it all! Now on to getting those sales listed!!!!

THANK YOU!!!!!! Now you two go get turkey and get off the forum!:P

Jill || I Love Zen Cart Templates || 2 Dogs Design
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25 Nov 2010, 8:12 PM
#11
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Re: Search Resulting in Blank Page

...sending a little something your way too ---- just a small thank you! You guys rock! It's Thanksgiving and you are still here to help!

Jill || I Love Zen Cart Templates || 2 Dogs Design
I Love To Help But Let's Keep It Public Please To Help Others!

25 Nov 2010, 8:12 PM
#12
ajeh avatar

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Re: Search Resulting in Blank Page

Hate those little sneaky things ... thanks for the update that all is right in the world once more ... :cool:

Linda McGrath
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25 Nov 2010, 8:14 PM
#13
ajeh avatar

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Re: Search Resulting in Blank Page

NOTE: you do know that all those neat little mouse overs on the Product Details ... if clicked on just take you to the home page for no apparent reason ... :unsure:

Linda McGrath
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25 Nov 2010, 8:24 PM
#14
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Re: Search Resulting in Blank Page

it turned out to be a corrupt file in the advanced search header_php.php file in pages - which is odd because I do not recall ever using that file
I hate when that happens....
During FTP a file can be corrupted....a good FTP client will flag the error...but it is easy to over look

BTW: Why are you here?? Get your turkey!!!

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