Install will not accept my Physical Path!

Aloha, I am trying to install zencart and it seems that the installer will not accept the physical path to my zencart folder. Has anyone had this problem before? I have triple checked the physical path with my hosting company and still no luck. SOMEBODY HELP! What could be the problem?

Zen Cart is looking for "index.php" at that path. If it can't find it, then it rejects it.

So, either the path is invalid or you don't have all the files uploaded properly.

The "More info" link beside that error message explains the possibilities further.

index.php or index.html? I have an index.html file in that path. Should I have an index.php file?

It's looking for index.php

Why don't you have index.php there? If you don't have index.php there, then YOU DIDN'T UPLOAD ALL THE ZEN CART FILES!!! or, that's not where you're installing Zen Cart, and thus the specified path is invalid.

Wow. Weird! My FTP software didn't transfer the index file properly for some reason. At least I got everything installed, but the admin index wont come up now.....oh well here we go with the faq's

:blush: Thanks DrByte,
I'm not new to this and had the same issue today with this very issue.
Don't know why my ftp did not upload my index.php. once i fixed that problem, i was able to continue.
Thanks again!!!

DrByte:

It's looking for index.php

Why don't you have index.php there? If you don't have index.php there, then YOU DIDN'T UPLOAD ALL THE ZEN CART FILES!!! or, that's not where you're installing Zen Cart, and thus the specified path is invalid.

I am having the same problem (for 2 days now). My index.php is definitely there (in the zc_install folder, in the admin folder, in the main root of catalog folder... they are all there, but I just can't get if found by my browser for the 'installation' step.