Forums / Upgrading from 1.3.x to 1.3.9 / Blank page after upgrading 1.3.9g to 1.3.9h

Blank page after upgrading 1.3.9g to 1.3.9h

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Started by filmlover7 on 3 Dec 2010, 10:12 PM · Views: 1,221

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3 Dec 2010, 10:12 PM
#1
filmlover7 avatar

filmlover7

New Zenner

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Blank page after upgrading 1.3.9g to 1.3.9h

DrByte:

So ... you just uploaded a handful of new files, following a list of files to replace, right?
I'm guessing you picked the WRONG original files to upload ... ie: you uploaded non-admin files to the admin area. (remember, the non-admin area uses many files named the same as the admin area uses, but their contents are very different in most cases ... mixing them up will give you problems such as you're reporting).

So, the list of files where your problem may exist is slim. Start with the config.core file I mentioned.

Failing that, I'd say you need to use a more broad brush to figure out what you did wrong. In that case I would simply compare the files you've got on your server against the clean set of original files from the version you're trying to upgrade to. An approach similar to this: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues . In short: download a complete copy of your site files to your PC, compare those files against the clean set of original Zen Cart files using something like WinMerge, and thus quickly identify wrong file content or extraneous files.

I have a similar problem. I uploaded each of the files indicated in the support CHANGE LOG document that lists them. I was really careful about the placement of the files.

All I get is a blank page when I go to the cart on the net.
I also can't get into the admin of zen cart.
rather I get the following:
0 DB_ERROR_NOT_CONNECTED
in:
[select * from zen_project_version WHERE project_version_key = 'Zen-Cart Database' ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Can someone please help? The cart was working with 1.3.9g

Thanks,

3 Dec 2010, 11:02 PM
#2
drbyte avatar

drbyte

Sensei

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Re: Blank page after upgrading 1.3.9g to 1.3.9h

filmlover7:

All I get is a blank page when I go to the cart on the net.Tutorial about dealing with blank pages: https://www.zen-cart.com/tutorials/index.php?article=82> filmlover7:

I also can't get into the admin of zen cart.
rather I get the following:
0 DB_ERROR_NOT_CONNECTED
That's usually a result of bad details in one or more of your configure.php files.

.
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