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Can't add products

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4 Dec 2010, 4:32 PM
#1
rodme avatar

rodme

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Can't add products

Version v1.3.9h

Most addons installed

When I set up a product catagory that is fine, but when I try to add products to that catagory I get the following.

The requested URL /zen/(admin area hidden)/.php was not found on this server

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I don't know what happened, everything else is working fine on the cart

4 Dec 2010, 4:35 PM
#2
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Re: Can't add products

The requested URL /zen/(admin area hidden)/**.php **was not found on this server
What .php file is missing

4 Dec 2010, 4:43 PM
#3
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Re: Can't add products

kobra:

What .php file is missing

That's the part I don't know, when I hover over the button to add products it is trying to get something from the catagories.php script but when I click it it goes to the following url

http://www.thewahtastation.com/zen/%28admin area hidden)/.php?product_type=1&cPath=&action=new_product&x=13&y=5

4 Dec 2010, 4:45 PM
#4
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Re: Can't add products

If this worked before and recently quit working
Backtrack your addons that affect the admin area

4 Dec 2010, 4:47 PM
#5
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Re: Can't add products

kobra:

If this worked before and recently quit working
Backtrack your addons that affect the admin area

this has not worked from install, can't seem to understand what page it is looking.

don't even know where to look into the error log to see what it is saying there, can't find them

4 Dec 2010, 4:51 PM
#6
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Re: Can't add products

don't even know where to look into the error log to see what it is saying there, can't find them
They will be in your /cache - - mydebug........

4 Dec 2010, 4:52 PM
#7
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Re: Can't add products

If your host provides you with cPanel then you can access the error logs from there, but cPanel also produces error logs in the folder where the error occurred and these can be accessed via FTP.

Vger

4 Dec 2010, 5:47 PM
#8
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Re: Can't add products

Vger:

If your host provides you with cPanel then you can access the error logs from there, but cPanel also produces error logs in the folder where the error occurred and these can be accessed via FTP.

Vger

Log file was no help at all, says that my categories.php is file not found, but I know it is there

can't seem to understand what it is doing

4 Dec 2010, 6:23 PM
#9
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Re: Can't add products

Try uploading the admin/categories.php file again. Sometimes FTP uploads either fail, are incomplete, or assign incorrect permissions (should be 644).

Vger

9 Jun 2012, 11:02 PM
#10
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Re: Can't add products

New install of v1.5 running on Linux Server
Can create catagories butwhen trying to add products to catagories. I get a message that the upload appears to be empty and is therefore not saved. preview appears fine. but when I try to insert the product I am getting the failure. http://bergernovelties.com/zen-cart-v150/

21 Jul 2013, 3:06 PM
#11
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Re: Can't add products

New install of 1.5.1
Linux Server
PHP 5.4
Addons: CKEditor, Easy Populate, Products Cost

http://bergernovelties.biz/zen_1501

Can add categories with no problem. Product add works through Prevue. But when I try to inset the item I get.
Warning: An Error has occurred, please refresh the page and try again.

Can provide admin access in priviate email.

21 Jul 2013, 11:39 PM
#12
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Re: Can't add products

Nothing there

22 Jul 2013, 4:56 PM
#13
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Re: Can't add products

Most likely you checked during period that I was replacing everything.

Server: 198.23.51.222 via TCP/IP
Server type: MySQL
Server version: 5.5.29 - MySQL Community Server (GPL)
Protocol version: 10
User: [email protected]
Server charset: (utf8)

Web server

Apache/2.2.22 (Debian)
Database client version: libmysql - 5.5.31
PHP extension: mysqli Documentation

phpMyAdmin
Version information: 4.0.4, latest stable version: 4.0.4.1
website: http://bergernovelties.biz/zen1501/
admin access by private e-mail

22 Jul 2013, 5:56 PM
#14
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Re: Can't add products

PHP version?
And.... Does the problem still exist with the new install?

23 Jul 2013, 2:25 AM
#15
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Re: Can't add products

PHP Version is 5.4
works on http://bergernovelties.us.cloudlogin.cc/zencart1501 site but not on the .biz site.
A friend said that it be caused by the site where I registered the .biz name on 7/17/2013
I changed the name servers ther to match what my hosting supplier specified. The .us is registered at the hosting company.
Also could use help installing ckeditor. I ftped it to the site but it does not show in the admin. Can't open the readme.md file for ckeditor.

23 Jul 2013, 4:25 AM
#16
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Re: Can't add products

Again, your latest link does not work. There's not even a working bergernovelties.us. You need to work with your host to:

  1. Make sure the base URLs that you are wanting to use actually work.
  2. Ask them why the root of .biz is wide open.
  3. Have them take care of nameservers. Unless you are renting a server without maintenance, it should be their job.
  4. If you want several sites to all point to one URL, that can be done AFTER getting them to actually show up.

Just a thought.... You think you could take a deep breath, put down the machine gun, and let us work at swatting the fly?

Every time you do something to a site that is not functioning correctly you only increase the functionality problem.

Why are you not loading the cart in the root?

Many other questions apply but, let's start with getting your host to do their job.

28 Jul 2013, 9:38 PM
#17
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Re: Can't add products

Got it working. Was a problem with the DNS